Our client is a leading finance provider in the UK and Europe and is part of one of the world's largest financial entities. In this fast paced digital first world, our client provides responsible consumer finance solutions in a B2B and B2C capacity and offer a variety of creative strategies and adaptable lending choices that convert aspirations into reality. Their vision is to be a driver of positive change and to provide helpful and affordable finance options that customers can trust and use every day. Over the last 50 years, our client has built a portfolio of over 27 million clients and employs more than 20,000 employees globally – with a team of around 700 here in the UK. With their firm focus on creating a leading working environment with a strong emphasis on inclusivity and CSR, our client has been recognized as one of the top employers in the UK for three consecutive years., Aubay UK are seeking an experienced Programme Manager to lead complex, high-impact IT transformation programmes across our client's Retail Finance portfolio. The role has end-to-end accountability for strategy, delivery, governance, and benefits realisation of multi-year initiatives. The Programme Manager will act as the primary interface between business partners, IT and Retail Finance executive leadership, ensuring technology delivery aligns with business objectives, customer needs and regulatory requirements. Please note: This is a hybrid role requiring onsite working three days per week at the client's offices in the West Midlands.,
Required Skills And Experience
Programme or portfolio management certifications (MSP, MoP, Agile, SAFe, PMP, PRINCE2)
10+ years' experience in IT programme and portfolio management, including 5+ years in senior leadership roles
Proven delivery of major IT transformation programmes within Retail Banking or Consumer Finance
Experience operating across multiple concurrent programmes with responsibility for appropriate technical and
architectural implementation
Strong understanding of the UK retail market, lending technologies, credit lifecycle automation, digital customer
journeys and regulatory compliance (FCA, PRA, GDPR)
Solid experience delivering change within highly regulated environments
Executive-level communication, negotiation, and stakeholder management skills
Strong leadership and people management capability in complex, global environments
Sound judgement and decision-making ability, including in high-pressure and crisis situations
Strong programme and project management capability, including budget ownership and ROI assessment
Ability to balance business priorities against technical "nice-to-have" solutions
Strong analytical and problem-solving skills
Willingness to be hands-on when required
Highly self-motivated, collaborative, and adaptable
Desired Skills And Experience
Bachelor's degree in Computer Science, IT, Engineering, or a related field
MBA or Master's degree in Finance, Technology, or a related discipline
Key Role Responsibilities
Own the end-to-end lifecycle of large-scale IT transformation programmes (>£5m), including strategy, delivery,
governance, and benefits realisation
Shape the technology roadmap in partnership with Technology, Risk, Data, Product, Digital, Marketing, and
Commercial teams
Translate key business and partner needs into clearly defined initiatives across areas such as onboarding, repeat usage,
and credit decisioning
Act as the primary interface between external business partners and internal IT and Retail Finance executive
leadership
Translate business objectives into technical programme goals with clearly defined success metrics
Set clear priorities for IT delivery and Product teams
Chair governance forums and contribute to executive steering committees and investment councils
Anticipate and manage strategic and operational risks, including technology, data, vendor, and regulatory risks
Track programme benefits and ensure timely realisation of value to business units
Drive continuous improvement across change delivery, architecture, and governance
Leverage emerging technologies and financial services best practices to identify opportunities for the business and its
partners