Enso Recruitment are delighted to be partnered with a leading Software provider in Belfast as they recruit for the role of Account Manager. Are you a proactive Account Manager with a knack for building lasting client relationships? Do you have a strong background in software or healthcare systems and a passion for helping customers thrive? In this role, youll be central to driving customer success by strengthening relationships, identifying opportunities to upsell, and ensuring customers are fully engaged with their solutions. Youll work closely with clients to understand their businesses and advise them on how to maximise the value of the technologies. The Role Maintain regular and meaningful contact with customers Drive growth through cross-selling and upselling into your account base Understand customer challenges and recommend product features to address them Support customers in adopting the latest solutions and product innovations Develop strategic growth plans for key accounts Maintain accurate account and sales pipeline records Collaborate with Sales, Support, Operations, Development and Marketing teams Report monthly on key metrics and sales forecasting Minimise customer churn and promote loyalty Deliver excellent customer service and deepen your understanding of their products and the industry The Person Proven success in a target-driven, client-facing Account Management role Strong commercial awareness and persuasive communication skills Experience with cloud-based software or healthcare industry Ability to gather requirements and demonstrate product capabilities Strategic thinker with the confidence to influence and advise senior stakeholders Calm under pressure, with excellent interpersonal and relationship-building skills The Package Base Salary - £35,000 Uncapped Commission Hybrid-working model with 25 days annual leave your birthday off Volunteering days Life Assurance and Group Income Protection Private medical cover Enhanced Company Pension Employee wellbeing perks Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships For more information and to be considered for this role, please reach out to Enso Recruitment today! Skills: Account Manager Account Management Key Account Management Customer Success Sales