The ServiceNow Development Manager acts as a bridge between business needs and technical solutions, ensuring the effective utilization of the ServiceNow platform to drive business value. You will be at the heart of delivering capabilities and services through the ServiceNow platform to Defra.
You will join the highly motivated Service Tooling team at a time of increasing demand on the ServiceNow platform, managing development activities across multiple capabilities such as ITSM, ITAM, SPM, CSM, WSD, HRSD, and BCM.
The ServiceNow Development Manager oversees the development, implementation, and maintenance of ServiceNow solutions within the organization. Responsibilities include managing a team of 14 developers and system administrators, ensuring project delivery on time and within budget, and aligning efforts with strategic goals. Additional duties involve stakeholder management, strategic planning, promoting best practices, and driving continuous improvement of the platform.
Please note this role requires Security Check (SC) clearance. Applicants must have been UK residents for at least 5 years.
Check out this video to learn more from a colleague in the ServiceNow team:
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Defra is a Disability Confident employer. We encourage applicants with disabilities to apply and will offer an interview to those who meet the minimum criteria for the role.
About Defra: The UK government department responsible for safeguarding the environment, supporting food and farming, and sustaining rural communities.
Our Digital, Data, Technology and Security (DDTS) team comprises around 1,000 colleagues dedicated to making interactions with Defra easier and faster. Join us to drive innovation and help create a sustainable future.
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