Moose Toys is seeking a French-Speaking Operations Coordinator to join our Team in Newquay.
About us:
Moose Toys exists to make kids superhappy. For this revolutionary brand, happiness lies at the heart of everything we do. Known for our trailblazing toy design, development and manufacturing, and strong commitment to the future of our planet, our toys are consistently recognised with global awards and accolades.
Our Cornwall team are Super proud to be consecutively recognised by Great Place To Work as being one of the UK’s Best Workplace, to include Best Workplaces for Development, Women, and Wellbeing 2024.
Not to mention all our fabulous global toy industry awards, most recently, Preschool Toy of the Year: Bluey 3-in-1 Transforming Plane Playset, Action Toy of the Year: Despicable Me 4 The Ultimate Fart Blaster and Best New Property: MrBeast Lab#Innovationpowerhouse.
At Moose we Playful with a Purpose, and are committed to bringing the WOW to everything we do, but we’re also very serious about the important stuff: our people, our values and the planet:
· We're a family
· We dream Big
· We love Diversity
· We're always Learning
· We prioritise Wellbeing
· We give back in a big way
· We're serious about Sustainability
· We bring the Fun
The Role
Workdays: Monday to Friday 09:00-17:00 +Hybrid +Flexi
To provide the highest level of customer experience from sales order receipt, through sales order management process to delivery of goods on time and in full. You will be required to take ownership and manage customer accounts to process orders and provide follow on support through to customer delivery and invoicing. Undertake the efficient receipt, processing, management and despatch of orders.
Experience & Qualifications
· Fluent in French plus English - essential
· Extensive knowledge and proficiency in Microsoft Office programmes
· Effective time management and organisation skills
· Previous experience in a similar role would be highly desirable
· A degree in International Business (or related field) – a plus
· Other European languages – considered an asset
Perks & Benefits
This is an exciting opportunity to join our friendly, innovative, and collaborative team. Full training and induction will ensure you have the very best ‘Flying Start’ to Moose Toys.
We are a family who prides ourselves on valuing team members. Offering a fun, energising, motivating environment with great benefits and recognition programs including:
· Our contracts are Monday to Friday, 40 hours per week (1/2 hour paid lunch break).
· Hybrid -We offer work from home 2days a week (Wednesdays and Fridays) depending on business needs.
· We run a non-contractual flexi hours scheme whereby our core working hours are 10:00 – 15:00 (Monday to Friday). The additional hours are made up flexibly across the week.
· Company Pension Contribution - 4% after 3 months service
· Life Assurance and Income Protection Policy
· Enhanced Holiday, 25 days plus the bank holidays. After 3 years employment this increases by 1 day a year up to a max of 28 days
· Flexible holiday options with our Buy, Borrow, Carry Over & Give Back Holiday Policy.
· Public Holiday - Flexible Leave Swap Day
· Enhanced Maternity / Adoption & Shared Paternity Pay
· Study Assistance and Study Leave
· Mental Health & Wellness leave
· Wellbeing program
· Gym & Cycle Schemes
· Free eye test vouchers
· Bring your pet to work days
· Employee of the Month & Year awards
· Lively social event calendar to include; beach BBQ’s, Ice cream vans, family friendly events and epic Christmas parties!
· Opportunity to join our charity and sustainability teams with paid volunteer leave
· Become a champion for diversity and inclusion via our global DEI committee
· Every Moosie has Megamoose potential in our eyes and we have a range of programs to drive your continuous professional development.
As part of our commitment to DEI, we warmly welcome part-time applications from candidates with relevant experience. We value different working patterns and are open to discussing flexible arrangements that support a healthy work–life balance.
If this position sounds of interest, we’d love to hear from you! APPLY today!
Please submit your cover letter and CV, including details of your salary expectations, notice period, and proficiency level in English plus French language skills.
Just like the wide range and variety of brands, Moose embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, age, national origin or on the basis of disability. If you require any assistance to be included in our process, please contact recruitment@Moosetoys.com, quoting the job title and reference number.
Visit our website www.moosetoys.com or LinkedIn Life Page https://www.linkedin.com/company/moose-toys/life/8116859d-111c-4adb-8ca1-060abd41c007/?viewAsMember=true for more information on our amazing brands and people.
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