Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.
Senior Risk & Controls Analyst – M&G Life
An excellent opportunity has arisen for a Senior Risk & Controls Analyst to join our highly respected Risk, Assurance & Remediation team which forms part of M&G’s first line of defence within the Life Division. The Senior Risk & Controls Analyst will support the risk managers to provide either first line risk support to Life business areas, or quality assurance/ risk oversight for our material outsourcers.
This role will have a blended approach between working from home and our office in Stirling (2-3 days)
Key Responsibilities for this role may include:
1. Support the planning and manage the delivery of first line risk, assurance, controls testing and oversight outputs and the applying the requirements of M&G’s Operational Risk Framework
2. To be responsible for the quality of the business area risk profile and keeping supporting documentation and systems up to date e.g. Risk registers, issue closures, controls descriptions, risk acceptances, assessments etc.
3. Attend and support risk governance meetings when required
4. Work alongside, support and coach colleagues to ensure the team provides and maintains an excellent service to all stakeholders
5. To plan and drive proactive risk management, including identification of control weaknesses, root cause analysis into major issues and control failings, and ensure action plans are in place to mitigate and resolve identified issues in retained and outsourced processes
6. Assess and monitor control environment metrics and other MI for the business area and/or material outsourcers to provide insight on trends and themes emerging
7. Drive / lead projects and team improvement initiatives
8. To advise and support the Business in delivery of change programmes and risk assessments, e.g. Notifiable Evets Remediation Programme
9. To monitor the remediation of issues, and events discussing outcomes with relevant stakeholders and ensuring MetricStream remains updated in line with operational risk standards
10. To operate and drive a culture of risk and controls awareness within the local business area, providing active communications, guidance and training to the business area when required
11. Support the analyst(s) and team manager(s) in providing first line risk activities and oversight
12. Identify problem areas, trends, and risks associated with processes
13. Maintain proactive communication with senior management including regular updates on engagement progress and identified or potential issues
14. Work flexibly and building collaboratively constructive and supportive working relationships with teams across M&G plc and suppliers
15. Keep abreast of industry trends, regulatory and business issues impacting self-certification
Key Knowledge, Skills & Experience:
16. Experience of applying quality assurance and quality control methodologies within a Financial Services operational environment
17. Experience of controls assurance and testing
18. Experience of implementing risk, assurance and/or oversight methodologies
19. Experience of risk management, assurance and/or supplier oversight in regulated financial services organisations.
20. Pro-active approach to problem solving, understanding root causes, and driving continuous improvement
21. Strong analytical mind and an eye for detail
22. Strong communication and influencing skills
23. Working knowledge of life and pensions products, markets and competitors
24. Working knowledge of M&G products, systems, services and distribution methods (Preferred)
25. Working knowledge of BaNCS system (Preferred)
Work Level: Experienced Colleague
Recruiter: Helen Simons
Location: Stirling (Hybrid)
What we offer:
At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:
26. As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions.We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.
27. Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.
28. Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.
29. Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.
To explore more about life at M&G and our full benefits offering, visit
We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
M&G is also proud to be a, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions.
If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: