Direct message the job poster from Crossroads Care South East London
The Trauma-Informed Programme Manager will lead the development,
implementation, and evaluation of trauma-informed practice across the organisation.
Responsible for embedding trauma-informed approaches within service design, staff development, and partnership work.
The post-holder will champion best practice in supporting our beneficiaries, our staff/
volunteers impacted by trauma, building internal capacity and influencing wider systems change.
Key Duties and Responsibilities
• Lead, and manage trauma-informed initiatives, ensuring alignment with
organisational strategy and trauma-informed principles.
• Oversee project planning, risk management and reporting to ensure the
effective delivery of all programme objectives.
• Contribute to organisational policy development, ensuring policies are trauma-
informed and inclusive.
Organisational Development
• Embed trauma-informed practice across our services through policy review,reflective supervision models, and systems design.
• Support a positive organisational culture grounded in safety, trust,
collaboration, and empowerment.
Training & Workforce Development
• Support training and learning programmes on trauma-informed care and practice.
• Build Trustee, staff and volunteer confidence in identifying and responding to trauma using evidence-based approaches.
• Coordinate reflective practice sessions and peer learning opportunities.
Partnership and Collaboration
• Act as a subject matter expert on trauma-informed practice in external partnerships, multi-agency forums, and strategic networks.
• Engage service users and communities in co-producing trauma-informed strategies and feedback mechanisms.
• Provide capacity-building support to partner organisations as needed.
• Develop outcome frameworks and indicators for trauma-informed practice.
• Monitor impact and collect data using quantitative and qualitative tools.
• Produce reports, case studies, and learning briefs for internal and external stakeholders.
• Promote a culture of safeguarding that recognises the impact of trauma and adversity.
• Work closely with safeguarding leads to ensure consistent and trauma-aware safeguarding practices.
• Champion Trustee, staff and volunteer wellbeing and lead initiatives that support resilience and emotional safety in the workplace.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Part-time
Job function
* Job function
Project Management and Information Technology
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