We are looking for a proactive, people-focused Regional Account Executive to bring next generation connectivity to new areas and drive local awareness of our network expansion. You'll be the face of Virgin Media O2 across your region, engaging residents, creating demand and building strong local relationships that help our sales teams succeed. What You'll Be Doing In this role, you'll be at the heart of driving regional awareness while zeroing in on specific streets, homes and communities. You'll connect directly with residents, spark meaningful conversations, and build strong local interest, leading to creating a high-quality prospect pipeline that empowers our sales teams to deliver even greater results. You'll spend five days a week out in the field, representing the business at organised events, community engagement activities, and delivering targeted local initiatives aligned to our priorities. One day each month will be dedicated to planning, admin and refining your approach to maximise impact. Training and Hours You'll start with two weeks of full-time training (Monday-Friday, 9:00am-5:00pm), covering everything from product knowledge to systems.
Your Schedule and Working Style
This is a field-based role across your assigned region, focused on direct engagement with customers and communities.
* Full-time: 37.5 hours per week across 5 days, you must be able to work weekends when required
* Typical shifts: 9am -5.30pm (travel time may be outside of these hours)
* Most of your time will be spent in the field supporting local activity and engagement
* On occasion you may need to travel up to 2 hours each way, and if outside your working hours you will receive time in lieu
* Regular event attendance, local outreach and community initiatives
* Flexibility required to support regional priorities
* Full UK Driving Licence
* Be willing to travel outside of your region when required
* Experience working in a face-to-face customer service environment
Qualifications
* Entrepreneurial approach with a can-do attitude
* Professional with experience working with multiple different stakeholders
* Excellent communication and external-facing skills
Benefits
Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services.
* Industry-leading family leave policies
* 25 days' holiday + bank holidays + birthday off (option to buy/sell 5 more)
* Pension scheme (up to 10% match) and life assurance
* Hybrid company car
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