Head of ICT & Digital Services
West Midlands
An exceptional opportunity has arisen for an experienced and strategically minded Head of ICT & Digital to lead the delivery of an enterprise-wide digital, data and technology transformation programme within a large, complex organisation.
This is a fixed-term appointment to April 2028, with a clearly defined outcome: to design, mobilise and deliver a step-change in digital capability, operating model, and ICT service performance.
Key Responsibilities
* Provide strategic leadership for all ICT, digital and data services
* Lead the development and execution of a defined transformation programme, delivering against agreed outcomes, timelines and benefits
* Orchestrate complex organisational change, aligning technology, people, processes and governance
* Ensure cyber resilience, robust data governance and secure service delivery
* Oversee ICT operations, architecture, applications, infrastructure and service delivery
* Manage significant revenue budgets and capital investment aligned to transformation objectives
* Build effective relationships across senior leadership, partners and delivery stakeholders
Candidate Profile
* Significant senior leadership experience within ICT in large, complex organisations
* Demonstrable experience across both public and private sector environments
* Proven track record of leading and directing major organisational transformation programmes, including:
* Mergers and acquisitions
* Multi-site / multi-organisation outsourcing or insourcing
* Proven capability in orchestrating complex, enterprise-wide change programmes
* Strong commercial, financial and strategic capability
* Experience leading geographically dispersed, multi-disciplinary teams
* Outstanding communication, influencing and stakeholder management skills, with credibility at executive and board level
* Relevant professional accreditation (e.g. Chartered IT Professional or equivalent), or commitment to achieve
Benefits
* £120,000 - £140,000 + Senior Benefits Package