Overview
Village Hotels – Fitness Coach
* Location: Cardiff
* Contract: Permanent
* Hours: Part-time
Note: This section reflects the original listing timing; see expiry details below if applicable.
What you'll do
Love fitness? So do we. You will work with the Leisure Club Operations Manager and Team Leaders to create a slick member experience that helps members achieve their goals. You will:
* Introduce newcomers to the club through gym orientations and inductions.
* Deliver fitness classes and coaching as part of a service-focused team.
* Help keep the club in top shape by monitoring the pool area and ensuring first-class cleanliness.
* Contribute to a welcoming, high-standard environment whether coaching, cleaning or coordinating a class.
Join the Village Way of work, Grow & Play – embracing personality, individualism and fun while delivering outstanding service.
Responsibilities
* Provide excellent customer service to ensure member satisfaction.
* Collaborate with the Leisure Club Operations Manager and Team Leaders to deliver high-quality member experiences.
* Assist with gym orientations, inductions and fitness classes.
* Maintain cleanliness and safety standards across the facility.
* Represent Village Hotels with a positive, proactive attitude and strong people skills.
Requirements
* A passion for hospitality, leisure and fitness, with the ability to engage with members.
* A personal training qualification and experience in a similar environment.
* Strong customer service focus with an eye for spotting issues before they arise.
* Ability to work in compliance with company and legal guidelines, ensuring safety for yourself, colleagues and customers.
Benefits
* Complimentary Health and Wellness Membership for you and a family member/friend at your home Club (£1,500/year).
* Discount on overnight stays at Village Hotels (from £35 with a guest) including breakfast options.
* Friends and Family discounted stays (from £49 including breakfast).
* 50% discount on Food & Drink purchased on or off shift at Village Hotel Pub & Grill.
* 30% discount on and off shift in Village Hotel Starbucks stores.
* Excellent training and development including Rising Stars and Talent Academy programmes.
* Opportunities to train across multiple hotel areas using our Mobile Gaming training platform.
* Discounts and cashback on many High Street brands and supermarkets.
* Well-being and healthcare benefits and monthly well-being programmes.
* Mental health support, up to 2 mental health days per year.
* Financial wellbeing support and salary drawdown via Wagestream.
* Employee Assistance Programme with support and counselling.
* Flexible working hours and a supportive, inclusive environment with regular team events.
* Reward and recognition schemes and anniversary rewards for service milestones.
* Electric car salary sacrifice scheme and birthday leave.
* Discounted Health Cash plan and sick pay insurance.
* BIG People Days to celebrate employees and communities.
* Enhanced maternity/paternity benefits and pay, and a company pension scheme.
* Life Insurance.
Note: All offers are subject to a successful DBS check for this role.
Come and be part of something new – Work, Grow & Play the Village Way!
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