Shop Manager
Location: Staff Shop (Ocado Bicester), Symmetry Park, Bicester, OX26 6GF
Shift pattern: 30 hours per week on a rota basis, 6am‑8pm Monday to Friday
Rate of pay: £14.70 per hour, paid on a 4‑weekly basis
Responsibilities
* You will be responsible for ensuring the team are motivated to deliver the day to day delivery of the department
* You are required to effectively communicate with and co‑ordinate the team of departmental colleagues to consistently deliver an excellent department
* Ensure standards remain high and continually look for ways to improve
* Support with any departmental tasks that are required
* Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice
* Continuously review waste within your department and seek solutions to reduce wastage where possible
* Assist with development plans of colleagues, by making recommendations and coaching rising stars
* Create an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do
* Ensure that our colleagues uphold our culture and deliver an expectational member experience
Qualifications
* Lead by example and uphold Company Shop Group values at all times
* Ability to build and maintain effective working relationships
* Ability to effectively plan and organise workloads
* Able to work to strict deadlines
* A want and desire to develop and progress within your role
* A commitment to your own personal development and continued learning
* To be flexible and adaptable to support the needs of the business
* Proven record of experience in a retail environment whilst managing a team
* Solid interpersonal skills with an ability to communicate with members and colleagues and anticipate and rectify potential problems
* Ability to work well under pressure whilst maintaining a can‑do, helpful attitude in line with Company Shop Group ethos
* Ability to effectively plan, organise and manage own workload
* Excellent time management/organisational skills and ability to work to strict deadlines
* Service focused mindset for both internal and external customers
* Solution focused mindset bringing solutions and opportunities
Benefits
* Free membership to Company Shop for you and 10 x nominees
* Annual Flu Injections, high street & leisure vouchers, and on‑site Parking
* Free Tea & Coffee, and Free Fruit Friday
* Employee Assistance Programme – Grocery Aid
* Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
* Contributory pension scheme with death in service benefit
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Other
Industries
* IT Services and IT Consulting
Join us on the journey: Don’t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.
Apply now and be part of a business that's making a real difference.
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