We’re looking for a Senior Account Manager to join our growing digital marketing agency. If you’ve got at least 3 years’ agency or freelance experience and you’re confident juggling multiple projects, managing client relationships, and delivering high-quality marketing work – this could be for you.
You’ll lead the internal workflow too, making sure the right people are focused on the right tasks at the right time, as well as getting your hands dirty and working on projects yourself. This is a remote-first role. You’ve got 3+ years’ experience in digital marketing (agency or freelance)
You’ve managed client accounts and know how to build strong relationships
You’ve got a broad understanding of digital marketing – SEO, PPC, content, email, web, social – and can hold your own talking about all of it
Leading day-to-day client communication: emails, Zooms, phone calls, meetings and progress updates
Planning and executing digital marketing strategies across multiple channels
Getting stuck in: writing content, editing web pages, creating email campaigns, checking analytics and spotting problems before they become problems
Keeping a close eye on performance and impact – always asking “Is this moving the needle?”
Understanding each client’s business, not just their marketing plan – so we can do work that actually helps
Working with clients across sectors – from architects to accountants, with a strong focus on hospitality, food and drink
Contributing to Sonder’s own marketing too – helping shape campaigns, write content and spot opportunities
Meeting with the team monthly in Exeter (expenses covered) and visiting local clients where useful
If you prefer working on one project for days at a time without interruption – this won’t be the right pace for you
If you shy away from Zoom calls, phone calls, or in-person client meetings – you’ll find this difficult
If you’re not comfortable leading and managing others – you’ll struggle to keep projects moving and clients happy
Salary: £25,000 – £35,000 depending on experience
Holiday: 21 days + Bank Holidays + Christmas and New Year shutdown + your birthday off
Company laptop, all required office equipment, plus an annual home office budget
Continued learning and development support
Enhanced maternity and paternity leave
Flexible hours, remote working
Monthly meetups, quarterly team outings and socials, summer party, Christmas party, lunches out – we work hard at being nice people and creating a place where people feel supported and valued
We’ll review applications as they come in – and if it sounds like a match, we’ll be in touch for a chat.