Senior Operations Consultant - (Loans/Agency Documentation Lending Fulfilment Specialist)
Location: Bromley, UK / EMEA
Corporate Title: Vice President
Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Role Description
This role prepares and reviews documentation in accordance with bank policies and procedures to facilitate closings with the client. Key responsibilities include working on routine to more complex documentation as assigned by the Market Leader or designee and interfacing and working with company vendors, legal counsel, line partners, and clients to ensure world‑class documentation accuracy. Ensures that loan documentation meet bank policies and procedures and that work products are delivered in an accurate and timely manner.
Responsibilities
* Ensure all loan documentation complies with bank policies and procedures, delivering accurate and timely work products.
* Conduct thorough reviews of documentation, perform due diligence, ensure collateral perfection, and monitor loan documentation for a designated market segment.
* Validate documents for accuracy, timeliness, and completeness, ensuring transactional details are correct and minimizing controllable rework.
* Review loan approvals and legal documents prepared by counsel to confirm consistency and adherence to regulatory and internal requirements.
* Develop and maintain a robust filing and organisational system to support accurate and timely financial booking.
* Collaborate closely with Client Managers, Credit and Portfolio Officers, Agency Management, internal and external legal counsel, and operational support teams to ensure seamless transaction execution.
What We Are Looking For
* Strong ability to coordinate across multiple stakeholders and manage competing priorities effectively.
* Knowledge of global trade business and related financial processes.
* Proven ability to manage timelines, exercise sound judgement, and identify issues requiring escalation.
* Collaborative mindset with experience partnering across business units to achieve objectives and deliver projects successfully.
* Ability to act as a point of escalation and take ownership of responsibilities with professionalism and accountability.
Benefits of working at Bank of America
* At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.
* Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
* Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
* We offer 26‑weeks paid maternity leave, 16‑weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back‑up childcare and 20 days of back‑up adult care per annum.
* The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
* Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.
* Access to an Employee Assistance Program for confidential support and help for everyday matters.
* Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.
* Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
* Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
Bank of America
Good conduct and sound judgement is crucial to our long‑term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind‑set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio‑economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Management and Manufacturing
* Banking
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