Position
Superstore manager
Salary: £31,380 - £36,803 per annum plus benefits
Reports to: Area manager
Department: Trading
Contract: Permanent
Hours: Full time 37.5 hours per week
Location: Darlington Superstore
Closing date
xx xxxx 23:55 (may close earlier if a high volume of applications are received or once a suitable candidate is found)
Eligibility
You must be eligible to work in the UK. Cancer Research UK is not able to offer visa sponsorship.
Applicants must be 18 years or older.
About Cancer Research UK
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for a talented, determined person like you.
Responsibilities
* Guiding, inspiring, and engaging a team of paid staff and volunteers, including recruitment, retention, and development.
* Taking ownership and responsibility for the commercial running of the superstore, including display and merchandising, stock management, and generation, maintaining shop standards, store layout, sales, and income.
* Leading by example and providing excellent customer and supporter service.
* Maximising profit through effective cost control and sales.
* Working to agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell‑through, and stock processing.
* Creating relationships with the local community and Cancer Research UK colleagues to generate community engagement and additional income and stock.
* Overseeing the movement and distribution of large volumes of donations across other Cancer Research UK shops, superstores, and eCommerce.
* Organising and running creative fundraising events for the store to achieve fundraising targets.
* Maintaining compliance with health and safety, safeguarding, security, administration, and HR policies.
* Performing manual handling and physical activity as needed.
Qualifications
* Commercial awareness with previous success working with sales and profit targets.
* Experience of managing and inspiring a large, diverse team of people.
* Comfort working within targets and motivating others to achieve those targets.
* Ability to multitask in a high‑volume retail environment with large volumes of stock.
* Adaptability in changing situations, including working independently.
* Creativity and a desire to seek out opportunities for new and innovative ways of working.
* Flexibility to work on a rota basis while maintaining a work‑life balance.
Benefits
We provide a generous salary and benefits package, a wide range of career and personal development opportunities, and high‑quality tools, policies and processes to enable you to do your job well. Benefits include a substantial retirement plan, flexible leave allowance, discounts on travel, technology, gym membership, and more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
Equal Opportunity
We actively encourage applications from people of all backgrounds and cultures, especially those from ethnic minority backgrounds who are under‑represented. We want to see every candidate performing at their best throughout the application process, interview process, and at work and will support any adjustments needed.
Contact
For more information, please visit our website or contact recruitment@cancer.org.uk. For updates, follow us on LinkedIn, Facebook, Instagram, X, and YouTube.
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