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Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology to our clients. We are committed to hiring the best most talented people in our industry; and we support them through professional growth flexibility and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate skilled trades and technology or youre looking to apply your relevant experience to a new industry we empower you to shape a brighter way forward so you can thrive professionally and personally.
Heres a comprehensive job description for an Assistant Facilities Manager role within a global client account at JLL incorporating the aspects you mentioned :
Job Description :
Sub-Regional Lead - Real Estate Management Services
Location :
UK
Industry Focus :
Life Sciences & Pharmaceutical
Account Type :
Large-scale transition with integrated FM services
Reporting :
EMEA Account Director
Executive Summary
We are seeking an exceptional Sub-Regional Lead to spearhead the management of a high-complexity multi- billion-euro Life Sciences account during a critical transition phase. This role demands a strategic leader capable of orchestrating integrated facilities management across specialized environments including GMP manufacturing facilities R&D laboratories cleanrooms and corporate headquarters while ensuring zero business disruption during the transition period.
The successful candidate will manage a diverse portfolio spanning multiple countries coordinate with C-level stakeholders and lead a matrix organization of 200 professionals across various disciplines including hard FM soft FM project delivery compliance and specialized Life Sciences services.
Strategic Responsibilities
Complex Account Transition Leadership
Lead the end-to-end transition of a Tier 1 Life Sciences client from incumbent provider
Orchestrate mobilization across 15 sites spanning Italy and neighbouring regions
Develop and execute comprehensive transition roadmaps with critical path dependencies
Manage transition risks including regulatory compliance business continuity and stakeholder expectations
Coordinate with global JLL teams and client leadership throughout transition timeline
Integrated Service Portfolio Management
Oversee comprehensive FM service delivery including :
Hard FM : HVAC electrical plumbing building automation systems (BAS)
Soft FM : Cleaning (including cleanroom protocols) security catering waste management
Specialized Services : Calibration qualification (IQ / OQ / PQ) controlled environment maintenance
Project Services : Minor works space optimization lab modifications
Compliance Services : Environmental monitoring documentation management audit support
Regulatory & Compliance Excellence
Ensure 100% compliance with pharmaceutical manufacturing standards (EU GMP FDA CFR Part 211)
Maintain controlled environment integrity across cleanrooms and manufacturing areas
Coordinate validation activities and maintain change control documentation
Interface with regulatory affairs teams and support inspection readiness
Implement risk-based compliance monitoring and continuous improvement programs
Operational Excellence Requirements
Advanced Financial Management
Manage complex P&L responsibility exceeding xx M annually
Develop sophisticated forecasting models incorporating seasonality regulatory cycles and project variables
Lead annual budgeting process with detailed cost centre analysis and variance reporting
Negotiate and manage contracts with 50 specialized vendors and subcontractors
Implement cost optimization initiatives while maintaining service quality and compliance
Manage capital expenditure planning and lifecycle asset management strategies
Sophisticated Vendor Ecosystem Management
Curate and manage best-in-class vendor network for specialized Life Sciences services
Develop vendor qualification protocols aligned with pharmaceutical supply chain standards
Implement advanced performance management including KPIs SLAs and continuous improvement metrics
Coordinate vendor risk assessments and business continuity planning
Lead strategic vendor partnerships and innovation initiatives
Technology Integration & Innovation
Leverage advanced IWMS platforms for space management and preventive maintenance
Implement IoT solutions for environmental monitoring and energy optimization
Drive digitalization initiatives including mobile workforce management and real-time reporting
Integrate with clients manufacturing execution systems (MES) and laboratory information management systems (LIMS)
Lead sustainability initiatives and ESG reporting requirements
Leadership & Stakeholder Management
Matrix Organization Leadership
Lead cross-functional teams including engineering compliance operations and commercial professionals
Manage indirect reports across multiple service lines and geographical locations
Drive cultural transformation and change management during transition period
Implement talent development programs and succession planning
Foster collaboration across JLLs global Life Sciences centre of excellence network
Executive Stakeholder Engagement
Interface directly with client C-suite executives and facility leadership
Participate in quarterly business reviews and strategic planning sessions
Lead crisis management and business continuity planning
Manage relationships with regulatory bodies and third-party auditors
Coordinate with legal teams on contract variations and commercial negotiations
Required Experience & Qualifications
Essential Background (Non-Negotiable)
Minimum 10 years in corporate real estate or facilities management with P&L responsibility >
25M
Minimum 5 years managing integrated FM services across multiple countries / regions
Proven experience leading major account transitions or large-scale mobilizations in regulated industries
Demonstrated success managing matrix organizations with 150 professionals
Advanced degree in Engineering Business Administration or related field
Life Sciences Industry Requirements
Minimum 3 years direct experience in pharmaceutical biotech or medical device environments
Deep understanding of GMP requirements and pharmaceutical manufacturing operations
Experience with cleanroom operations validation protocols and change control processes
Knowledge of regulatory frameworks (EMA FDA ICH guidelines)
Familiarity with laboratory operations and R&D facility management
Advanced Competencies
Strategic Leadership : Ability to develop long-term strategic plans and drive organizational transformation
Complex Problem Solving : Proven ability to resolve multi-faceted challenges in high-stakes environments
Commercial Acumen : Advanced understanding of contract structures risk allocation and value creation
Digital Transformation : Experience implementing technology solutions and driving innovation
Cultural Intelligence : Ability to operate effectively across diverse cultural and organizational contexts
Language & Mobility Requirements
Native Italian proficiency and business-fluent English (C1 level)
Additional European languages advantageous (German French)
Willingness to travel 40-50% across European facilities
Ability to relocate if for account optimization
Success Metrics & KPIs
Client satisfaction scores >
95% throughout transition period
Zero regulatory non-conformances or audit findings
Financial performance within 2% of budget targets
Service level achievement >
98% across all disciplines
Successful completion of transition milestones within agreed timelines
Team engagement and retention rates >
90%
This role offers an exciting opportunity to work with a global client lead a diverse team and drive innovation in facilities management. The successful candidate will play a crucial role in enhancing client satisfaction optimizing services and contributing to the growth of JLLs facilities management business.
About JLL
Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102000 individuals around the world who help real estate owners occupiers and investors achieve their business ambitions. As a global Fortune 500 company we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities amazing spaces and sustainable real estate solutions for our clients our people and our communities.
Our core values of teamwork ethics and excellence are also fundamental to everything we do and were honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds experiences and perspectives help us think bigger spark innovation and succeed together.
Location : On-site London GBR
If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! If you require any changes to the application process please email or call 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page >
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Key Skills
Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture
Employment Type : Full-Time
Experience : years
Vacancy : 1
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