Please note this is a fixed‑term contract due to expire on 30th June 2026. This advert closes on Sunday 12 Apr 2026.
Main responsibilities and duties
* Greeting service users and professionals, answering calls via phone, monitoring an email account for work and processing messages appropriately.
* Ordering, booking appointments and transport, updating clinical systems, covering receptions/other wards, and general administrative duties.
* Using Microsoft packages is essential. Full training will be given for our database system.
Main duties of the job
* To work as a member of the Directorate’s Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested.
* To operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trust’s localities.
* The Administration Assistant / Receptionist will ensure the timely and accurate recording of all activity across services using trust information systems.
* The postholder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover.
Benefits
* 27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service.
* Excellent pension of up to 14.5% of your pensionable pay.
* Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
* £8,000 relocation package if you move to Essex to join us.
* Season ticket loans are interest‑free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
* Flexible working: available from day one for most roles.
* Job share: Applications for job shares are welcomed.
Detailed job description and main responsibilities
* To operate as a centralised department providing a comprehensive administration service and functions within the Trust’s Localities.
* The service will ensure the timely and accurate recording of all activity across services using Trust information systems.
* The service will require a team approach to ensure cover for absence across all services / locations.
* Post holders, as appropriate, will be required to provide administration duties on behalf of these services.
* Due to the nature of the role a strong emphasis is placed on safeguarding confidentiality and this forms a pre‑requisite for every Administration Assistant / Receptionist.
* The Post Holder will be required to work on a rota system to cover core office hours, where appropriate.
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