Job Title: Senior Second Line Support Technician – Motorsport Industry
Location: Towcester, Northamptonshire
Type: Full-time | On-site with some travel
Travel: Occasional UK and international travel required
Driving Licence: Full UK driver’s licence and valid passport essential
Join Our Team
Are you an experienced IT professional with a passion for high-performance environments? Join a leading motorsport organisation at the cutting edge of engineering and technology. We're looking for a Senior Second Line Support Technician to provide expert IT support across our UK operations and international events.
What You’ll Be Doing
You’ll play a key role in the day-to-day running of our IT operations and infrastructure, supporting both office-based teams and our fast-paced trackside environments. Responsibilities include:
Overseeing IT operations and contributing to software development support
Troubleshooting hardware, software, and network issues (on-site & remote)
Building, configuring, and deploying laptops and desktops
Conducting routine system checks, backups, and security audits
Delivering IT inductions and managing onboarding/offboarding processes
Maintaining asset registers and performing annual audits
Managing mobile devices, print solutions, and telephony systems
Monitoring system alerts and responding to incidents
Maintaining and updating internal knowledge bases
Collaborating with remote and on-site teams and key stakeholders
Supporting and managing international remote IT setups at events
What We’re Looking For
Essential Skills & Experience:
Minimum 3 years’ experience in IT support, ideally in a service delivery capacity
Strong technical knowledge of Microsoft Server, Active Directory, Azure, and Microsoft Defender
Experience with virtualization platforms (ideally V-Sphere and Hyper-V)
Solid networking skills (switching, routing, VLANs)
Confident communicator with excellent customer service skills
Self-starter with strong problem-solving and analytical abilities
Able to adapt quickly to a dynamic, high-pressure environment
Desirable Extras:
Experience with antivirus tools like Microsoft Endpoint and Huntress
Catia 3DX administration
Familiarity with JIRA and Confluence
AV over IP (video distribution) experience
Cisco networking knowledge
SonicWall firewall management
Project management capabilities
Additional Requirements
Based at our clients Towcester headquarters, with occasional travel to local satellite offices
Willingness and ability to travel internationally on an occasional basis
Why Work With Us?
You'll be joining a world-class motorsport company where performance, precision, and innovation are part of daily life. If you're looking to take your IT career to the next level in a unique and fast-paced industry, we’d love to hear from you.
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