Job Description Flexible working due to the nature of this role, flexible or remote working isn’t possible. Rest assured, we work with you to maintain a good work-life balance, taking into account any responsibilities outside of work wherever possible. \n About us GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ you’ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. \n The role As one of our Security Officers, you’ll be the first point of contact for visitors and staff entering our buildings. Working in a close-knit, supportive team, you’ll anticipate and reduce security risks, making sure our building and everyone in it stays safe. In our Security Control Room, you and your colleagues will oversee access to the building, carry out physical searches, patrol the grounds, and monitor CCTV. Whether you’re responding to an alarm, giving first aid, or helping a visitor understand security procedures, you’ll always follow our policies carefully and keep clear, accurate incident logs. In this role, your calm, friendly presence will be invaluable. Each day, you will greet people from all walks of life, including government officials and colleagues from our partner agencies, and guide them through any security processes they need to \n know. As the first person they meet at GCHQ, you’ll make a great first impression while completing the necessary checks and staying alert to anything unusual. You’ll be joining a team that is as supportive as it is experienced. As you learn from your colleagues and develop your skills, you’ll have plenty of opportunities to grow. With the chance to work with MI5 and MI6, as well as other security teams throughout GCHQ, this could be the beginning of an exciting career within the UK Intelligence Agencies. \n About you You are motivated, proactive, and quick to spot problems before they emerge. Your strong situational awareness means you are confident in responding to changing situations and making sound decisions under pressure. Along with your friendly manner and people skills, you are also someone who communicates clearly and enjoys working with others. You might be coming from a security or customer-facing role, just starting your career, or simply looking for a fresh challenge. Whatever your background, you will bring a can-do attitude and a desire to contribute to vital work. To apply, you’ll need: • security or customer service experience, as you will interact daily with visitors, colleagues and partner agencies • an English Language GCSE at grade C/4 or above, or equivalent experience, which has developed your written and verbal communication skills • basic IT and Microsoft Office skills to support your incident logging • the ability to reliably commute for your assigned shift times You do not need a high level of fitness for this role, but there are some physical aspects to be aware of. You will need to be comfortable operating heavy doors, using stairs or lifts, and carrying out physical search and screening duties, which may include lifting or moving bags and equipment. Foot patrols will take you indoors and outdoors, sometimes over uneven ground and in all weather conditions. This is a role where you will grow and develop over time. Ideally you will be someone looking for a career in security. You will be expected to remain within the security team for 18 months, but during that period, you can apply for a promotion or explore other roles within the team, subject to readiness and your line managers endorsement. \n Training and development From the moment you join us, you will be trained on everything you need to know to be an effective Security Officer at GCHQ. This will include Security Industry Authority (SIA) certifications and emergency first aid, along with a 1–2-week induction with the \n security team prior to starting your shift pattern. You will also be assigned a buddy on shift to support you as you get settled in. \n Rewards and benefits You will receive a starting salary of either £30,101 or £35,246 (depending on the shift pattern), including shift allowances and other benefits: • 25 days’ annual leave automatically rising to 30 days after 5 years service, and an additional 10.5 days’ public and privilege holidays • opportunities to be recognised through our employee performance scheme • an interest-free season ticket loan (travel and parking) • an excellent pension scheme • a cycle to work scheme • facilities such as a gym, restaurant, and on-site coffee bars (at some locations) • paid parental and adoption leave.