Aftersales Manager
My client specialise in post harvest solutions and are growing and continuously developing. As a result they are looking for a dynamic new Service Manager to further improve our customer’s experience.
As After Sales Manager you will be responsible for taking the company and its current service position to the next level.
This will be achieved by working closely with our existing customers and partners in the UK, Ireland and Scandinavia to increase service engagement and performance levels.
At the same time, you will intensify the synergy between service, sales, and marketing, with the aim of exceeding customer service expectations, and meeting agreed service KPIs.
What do you bring?
* Technical sales experience – from a service and/or capital equipment perspective.
* Endless energy, enthusiasm and responsiveness, particularly in respect to service performance.
* Strong technical background and problem-solving skills.
* An excellent understanding the synergy required between the service and sales teams.
* Experience with systems such as CRM, service ticketing, online parts ordering, and customer database management.
* Excellent leadership skills, including an ability to coach your team to optimal results.
* Ideally you will have a background in agricultural machinery business.
* Flexible, dynamic and open attitude towards change and variety in the workplace.
What do you get in return?
A company a committed to provide the best service results for our customers and staff.
Company commitment to personal and professional growth and development.
A competitive salary package, including a company vehicle.
Working in a dedicated and enthusiastic international team.
Company Benefits
Healthcare & pension
25 days holiday + bank holidays.
Training & career development.
A growing team & exciting opportunities.
A modern office with great coffee
Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency