We're seeking a Support Navigator for a full time permanent position, supporting customers with a variety of complex issues, ranging from trauma to substance misuse. Full time | Perm 47.5hrs p/w (1 sleep in shift p.w) £31,155.54 Must Drive To empower and enable service users to achieve recovery, wellbeing and independence, through the utilisation of creative, flexible, and outcomes driven support planning anddelivery techniques. You will oversee a case load of service users and be responsible for supporting the individuals in our service to maximise their independence, health, and wellbeing within the community through taking a person-centered approach to developing and delivering meaningful and appropriate support solutions. • Oversee the case load of service users you are responsible for to ensure all aspects of support are delivered, risks assessed and reviewed and outcomes met. • Complete and review support plans with clear outcomes and actions that enable our service users to move towards independence and belonging. • Promote independence and provide general support to our service users • Complete and review clear task plans, ensuring they are followed, actioned and recorded by yourself and other members of the team. • Complete, action, and review risk management plans whilst delivering creative, flexible and, outcomes driven support. • Support the implementation of service users' personal goals and ensure monthly KPI targets are met and the cases you support are compliant. • Support with crisis mitigation and resolution. • Report on client non engagement and create strategies to improve engagement. • Actively communicate with external healthcare professionals involved in clients support and understanding their roles and keeping them informed. • Build strong relationships with family members and be the point of contact whilst positively representing the organisation. • Enable service users to access and participate in their local community, including access to education and employment opportunities. • Define & oversee individual and communal budgets and finances. • Raise safeguarding referrals when required with relevant local authorities. • Support new staff with induction and shadowing • Provide help with the upkeep of a client’s property • Consistently demonstrate The Maples values (FOCUS) • Carry out any other duties as required to support the team and our service users. Please do reach out if you would like to learn more about this opportunity Alert me to jobs like this