Please note this vacancy is not eligible for sponsorship RECEPTIONIST / ADMINISTRATION ASSISTANT BAND 2 PERMANENT POST, 37.5 HOURS BASE - BICKERSTAFFE HOUSE We are looking for a Band 2 Receptionist to provide a reception service at Bickerstaffe House. The post holder will provide a comprehensive Reception/secretarial service to the teams at Bickerstaffe House, coordinating their activities with other members of the Administration Teams to ensure an efficient and confidential service is provided. We are looking for someone with strong customer service, organisational and communication skills. They must have an excellent telephone manner and experience of Microsoft packages e.g. Word/Excel and Outlook. The successful applicant will require a mature, flexible approach and the ability to work within a busy environment. They will also be expected to use their own initiative and work unsupervised to ensure the effective coordination of duties. The post holder will provide a comprehensive administration and information service across the Central & West Mental Health Network, coordinating their activities with other members of the Business Administration Team to ensure an efficient and confidential service is provided. The post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the Networks administrative service providing cover to departments on various sites as directed by their Administration Team Leader to ensure continuity of a quality service provision. Work flexibly in response to the needs of the Networks Administration Services providing cover to departments on various sites as directed by their Team Leader in liaison with Deputy Admin Lead to ensure continuity of a quality service provision. For an informal discussion regarding this post please contact us using the details provided. LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation. Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you’d like to discuss your application, please ask. We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services. LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time. The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work. Explore our full wellbeing offer here:Keeping our workforce well Please see attached the job description and person specification for more information about this role. This advert closes on Monday 16 Mar 2026