Job overview
We are looking for a motivated and compassionate Healthcare Support Worker to join our Out of Hospital Community Wound Healing Service at University Hospitals Coventry and Warwickshire NHS Trust. This role involves delivering high-quality wound care across multiple settings, including clinics and patients' homes, under the supervision of Registered Nurses. You will play a key part in supporting patients, families, and carers, ensuring safe and effective care that aligns with our Trust values of Compassion, Openness, Pride, Partnership, Improve, Learn, and Respect. Please note:
* This is a fixed-term contract for 23 months
* Applicants must hold a full UK driving licence, have independent means of transport, and ensure their vehicle is covered by business insurance
* Interviews will take place on 12th December 2025
Please be advised that sponsorship is not eligible for this post.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.
Advert
* Provide delegated wound care and support to patients in clinics and community settings.
* Assist in implementing and evaluating care plans under the guidance of Registered Nurses.
* Report patient progress and escalate concerns promptly to senior clinicians.
* Educate patients and carers on wound care, tissue viability, and pressure ulcer prevention.
* Maintain accurate documentation and adhere to Trust policies and infection control standards.
* Participate in service improvement initiatives and clinical audits.
* Support stock management and ensure safe use of equipment.
* Work flexibly across Coventry and Warwickshire, including home visits.
The group is currently trialling a new Integrated Neighbourhood Team (INT) model following a collaborative event with internal and external stakeholders. This pilot aims to explore team structures and assess the impact on patient experience. While no formal redesign has taken place yet, the outcomes of this trial may inform future service delivery and team configuration across the group.
If you are successful in your application, please be aware that your team structure and line management may be subject to change in the future as part of this evolving model. However, any formal changes will be preceded by appropriate consultation in line with organisational policy.
Working for our organisation
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation – please click the link for further details about this prestigious award. PPathway To Excellence - University Hospitals Coventry & Warwickshire )
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Detailed job description and main responsibilities
* Deliver advanced wound care interventions, including compression bandaging and application of specialist dressings.
* Prepare clinical environments and ensure compliance with infection control guidelines.
* Communicate effectively with patients, carers, and multidisciplinary teams.
* Uphold patient dignity and confidentiality at all times.
* Participate in induction and training of new staff and contribute to team development.
* Maintain accurate patient records and assist with data collection for audits.
* Ensure safe handling and transportation of equipment and samples.
* Adhere to lone working procedures and health and safety policies.
* Support service development by suggesting improvements for efficiency and patient experience.
For further details of the role please see the attached job description.
To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust's Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust's Values and Behaviours which can be accessed on the right side of this page under the job description.
The Supporting Information Section in your application should therefore reflect your understanding of the Trust's Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.
The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed. Where a post has an overwhelming response, this Trust may use random selection in order to reduce numbers to interview, any disabled applicants will automatically be guaranteed an interview and will be exempt from this process.
In submitting an application form, you authorise University Hospital Coventry & Warwickshire NHS Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you, including Occupational Health data (inoculations and screening tests). This data will be transferred using NHS Electronic Staff Record and third-party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post.
UHCW NHS Trust, by virtue of its Green Plan, is committed to ensuring that the way we provide services minimises the impact on the environment and the future health of the public e.g. zero waste to landfill, reducing our carbon footprint and increasing our recycling and reuse percentages.
If you are successful at interview you will receive a conditional offer of employment and we'll ask you for information so that we can carry out pre-employment checks. You must successfully complete all pre-employment checks to progress to a final unconditional offer.
We must confirm the identity of our staff and their right to work in the United Kingdom. We will ask you to submit proof of your identity and right to work documents via a secure digital platform approved by the Home Office, named TrustID. Alternatively, you may be asked to attend our office with original documents.
Depending on you level of exposure with patients you may be required to undertake a Standard or Enhanced DBS. The cost of this check will be charged to you and will be deducted from your salary over the first 3 months of employment at the current rate.
All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders