At Retirement Villages Group, we’re building vibrant, sustainable communities that help people age well. We are now recruiting a Facilities Manager for our brand-new village in West Byfleet - an exciting opportunity to take a hands-on leadership role from the ground up.
This is a unique chance to shape the operations of a new community, ensuring it is safe, efficient, welcoming, and ready to support exceptional resident experiences from day one.
The Role:
* Leading the mobilisation of all facilities-related services at our new West Byfleet village - from commissioning equipment to onboarding staff and setting up contracts
* Overseeing property, grounds, and housekeeping services, setting and maintaining the highest standards
* Driving environmental sustainability, utility efficiency, and biodiversity initiatives across the site
* Ensuring full health and safety compliance, including emergency systems and documentation
* Creating a culture of customer service excellence, engaging closely with residents and the village team
* Managing planned and preventative maintenance (PPM), tendering, contractor relationships, and quality control
* Recruiting, training, and supporting a team aligned with RVG values and operational goals
* Working cross-functionally to contribute to the commercial and community success of the village
The Ideal Candidate:
* 3+ years’ experience in facilities management with strong customer-facing and operational expertise
* Level 2 Facilities Management qualification (or equivalent experience)
* Proven knowledge of health and safety, including fire safety and legionella (IOSH Managing Safely preferred)
* Experience in managing mobilisation projects, budgeting, procurement, and contractor performance
* Strong people leadership, organisational and hands-on technical skills
* Comfortable using Microsoft Office 365 and facilities-related systems
Desirable:
* NEBOSH General Certificate or Fire Safety Level 2
* Experience in plumbing, electrical or building trades
* Pool plant operation (Level 3) where applicable
Our Values:
* Age Well - Supporting wellbeing, independence and fulfilment at every age
* Community - We’re stronger together
* Keep Improving - Always learning, always growing
* Invest Wisely - We value what we’re given and use it well
* Planet Positive - Making decisions with the future in mind
* One Team - We support, succeed and grow together
Why Join Us?
* Play a vital leadership role in launching a brand-new community
* Be part of a purpose-led organisation with a focus on innovation and quality
* Make a real difference in residents’ lives
* Benefit from ongoing development and a values-driven culture
Ready to lead the way at West Byfleet? Apply today and be part of something truly special.
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