Head of Operations
Location: Barnsley
Salary: Competitive + Bonus
The Head of Operations at Countrywide Healthcare will play a critical role in leading and optimising warehouse and distribution operations. You will be responsible for driving efficiency, improving performance, and ensuring high standards across cost, quality, and service delivery.
This is a senior leadership role where you will develop operational strategy, lead high-performing teams, and support business growth through continuous improvement and innovation.
The Head of Operations role will involve:
1. Leading warehouse and logistics operations to achieve performance, controlling costs, and service targets
2. Developing and executing operational and supply chain strategy, including continuous improvement initiatives
3. Managing and developing an operations team, with overall responsibility for circa 50 employees.
4. Driving KPI and SLA performance through strong leadership, planning, and resource management.
5. Ensuring compliance with health & safety, regulatory standards, and quality expectations.
The ideal candidate for a Head of Operations will have:
Essential:
6. Proven experience in operations and warehouse management within a fast-paced distribution environment
7. Strong leadership skills with the ability to build, coach, and develop high-performing teams
8. Experience managing KPIs, SLAs, and delivering operational performance improvements
9. Commercially and customer-focused mindset with strong stakeholder engagement
10. Strong organisational and strategic planning capability
11. Solid understanding of Health & Safety legislation and HR processes
12. Excellent communication skills with the ability to influence and engage teams
13. IT literate, including experience with ERP/MRP systems
Desirable:
14. Experience implementing new technologies and process improvements
15. Knowledge of ISO standards and compliance frameworks
In return for your commitment and expertise, you will get:
16. Competitive salary + bonus
17. Company car or car allowance
18. 25 days holiday + bank holidays, with buy/sell holiday option
19. Virtual GP for you and your household
20. Buy and sell holiday scheme
21. Amazing employee discounts with major supermarkets and retailers with ‘phs Perks’
22. Training to expand your skills. We offer accredited ILM training through external and in-house training
23. Apprenticeship opportunities
24. 25 days holiday plus bank holidays (31 days in total) plus a Buy / Sell holiday scheme
25. Free Parking onsite so no parking costs
26. Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…