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IT Workplace Services Professional
Apply locations Motherwell time type Full time posted on Posted Today time left to apply End Date: July 26, 2025 (15 days left to apply) job requisition id 202507-117454
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
Join Roche as an IT Workplace Services Professional
Location: Motherwell - Office based role.
Are you ready to transform the digital workplace, ensuring a seamless, efficient, and satisfying experience for all employees? We're seeking an IT Workplace Services Professional to play a pivotal role in our IT operations. This position is at the core of our business, offering a dynamic pathway into various careers within Informatics and beyond.
The Opportunity
* Digital Enabler: Foster innovative solutions and improvements for business colleagues and functions.
* Owner of Experience: Aim for exceptional employee satisfaction by owning the digital employee experience at the site and ensuring you drive a standard workplace infrastructure
* Consultancy and Adoption: Through your site proximity and relationships with local stakeholders you enhance our service offerings and productivity through consultancy and local adoption activities.
* Incident/Request Management: Support and manage the Incident/ Request management processes to ensure SLA's are met and drive continuous improvement through trend analysis
* Site Experience: You drive and enable standard workplace infrastructure,through global/local projects and deployments in collaboration with product teams.
* Service Management: You partner with our internal and external service providers.
Who You Are
* Educational Background: Bachelor's degree in Information Technology, Computer Science, or a related field is desirable. Knowledge of ITIL Framework and ITSM is highly desirable
* Experience: A proficient level of experience in IT workplace services, IT support, or a related role.
* Technical Proficiency: Strong understanding of IT hardware and software standards. Understanding of networking and security principles and manufacturing, warehouse and lab services.
* Project Management: Experience managing IT projects, deployments, and collaborating with product teams.
* Consulting Skills: Experience of providing consultancy to business stakeholders and functions to enhance service offerings.
Join us and be part of a team that prides itself on enhancing employee experiences and driving productivity. If you're passionate about IT and eager to make a significant impact, apply now!
Please note travel to our various sites will be required on a weekly basis, a driving license is required.
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
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