Job Summary
William Hopwood Surgery are currently looking for a full-time Quality & Improvement administrator to join our dynamic and evolving organisation. Previous experience of working in a busy general practice environment is preferred.
Benefits
* Access to the NHS pension
* Become part of a fantastic Practice team that works together
* Single site Practice with own on site parking
* No weekend working
Main duties of the job
The successful candidate will be required to work as part of a team with opportunity to bring in their own initiatives and ideas
* To work with the Practice Leadership team to identify, implement and review the systems within the Practice, to improve patient outcomes and maximise quality outcome points.
* To utilise Practice and patient data to improve performance and assist the Practice in meeting targets and improving the provision of health to the Practice population.
Main duties of the job
Promote national, local and practice quality standards for chronic disease management, to ensure that the quality of care is maintained at a high standard using NICE guidance and the existing GP contract as a guide.
Work with senior leadership team to develop strategies for improving patient outcomes and maximising income for the Practice using QoF and enhanced services both local and national like IIF,QI,LES.
Utilise available data and quality improvement strategy to identify patients requiring long term condition and QoF reviews and ensure this process runs efficiently.
About Us
We are a two partner GP Practice supported by a salaried GP, Physician associate, Practice Nurse, Health care Assistant ,two Clinical Pharmacist and Administration team.
We are committed to NHS values and aim to meet the growing needs and expectations of our patients; without losing continuity of care. We work together to find new, innovative solutions that will provide high quality, excellent care for all. Our core values have been built around the importance of transparency, innovation and collaboration.
Details
Date posted
16 June 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A3942-25-0000
Job locations
William Hopwood Street
Blackburn
BB1 1LX
Job Description
Job responsibilities
Utilise available data and quality improvement strategy and ensure this process runs efficiently by :
* Supporting the Practice manager in the submission of all quality domains like QOF, LES, month end/year end data.
* Running reports and inviting patients in for their QOF, LES NHS health check appointments.
* Running monthly CQC searches, completing any action required and updating the monitoring spreadsheet, highlighting any issues to the senior management team.
* Supporting the Practice manager in the submission of month end/year end data.
* Supporting the Practice manager in PPA claims.
* Organising and recalling of eligible patients for vaccination clinics/home visits.
* Proactively seek and implement a variety of quality and improvement projects, including those directed by the senior leadership team.
* Assist and undertake clinical and administrative audits
* Check and correct patient coding against business rules for GP contracts i.e: QOF/ QI/ IIF/ QOEST
* Work with clinical and non-clinical staff to improve the accuracy of data input
* Organise and order vaccination and immunisation stock.
* Proactively seek and implement a variety of quality and improvement projects, including those directed by the senior leadership team including review significant events and complaints processes in line with Practice policy.
Job description
Job responsibilities
Utilise available data and quality improvement strategy and ensure this process runs efficiently by :
* Supporting the Practice manager in the submission of all quality domains like QOF, LES, month end/year end data.
* Running reports and inviting patients in for their QOF, LES NHS health check appointments.
* Running monthly CQC searches, completing any action required and updating the monitoring spreadsheet, highlighting any issues to the senior management team.
* Supporting the Practice manager in the submission of month end/year end data.
* Supporting the Practice manager in PPA claims.
* Organising and recalling of eligible patients for vaccination clinics/home visits.
* Proactively seek and implement a variety of quality and improvement projects, including those directed by the senior leadership team.
* Assist and undertake clinical and administrative audits
* Check and correct patient coding against business rules for GP contracts i.e: QOF/ QI/ IIF/ QOEST
* Work with clinical and non-clinical staff to improve the accuracy of data input
* Organise and order vaccination and immunisation stock.
* Proactively seek and implement a variety of quality and improvement projects, including those directed by the senior leadership team including review significant events and complaints processes in line with Practice policy.
Person Specification
Qualifications
Essential
* GCSE Level 6 in English and Maths
* A background of working in Primary care
* Strong understanding of quality and improvement tools like Qof / LES
* Strong communication skills
* High levels of organisation
* Experience of working in a team ideally GP Practice
* An understanding of EMIS, including running clinical searches
* Evidence of being able to handle data
* Strong IT capability
* Ability to work under pressure and to deadlines
* Ability to prioritise and track own workload
Desirable
* Ability to positively influence practice team members to work towards
* maximising achievements and set quality improvement goals
* Willingness to learn and be part of friendly Practice Team
* Being flexible to support other team members as and when needed
* Project management skills
* Microsoft excel skills
Experience
Essential
* Experience of working in primary care or GP Practice. Ability to run searches with understanding of EMIS
Person Specification
Essential
* Experience of working in primary care or GP Practice. Ability to run searches with understanding of EMIS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
William Hopwood Surgery
Address
William Hopwood Street
Blackburn
BB1 1LX
Employer's website
https://www.hopwoodgp.com/ (Opens in a new tab)
Employer details
Employer name
William Hopwood Surgery
Address
William Hopwood Street
Blackburn
BB1 1LX
Employer's website
https://www.hopwoodgp.com/ (Opens in a new tab)
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