Overview
We are seeking a passionate and knowledgeable Local Guide and Support to join our team. This role is ideal for individuals who possess a good understanding of the Hull local area and are eager to assist others in navigating their surroundings. As a Local Guide, you will play a crucial role in enhancing the experience of Chinese visitors, providing them with valuable insights and support.
Duties
* Provide comprehensive guidance to visitors, helping them explore local attractions, restaurants, and cultural sites.
* Assist individuals with inquiries regarding public transport, and community resources.
* Offer support in navigating local services and amenities and recreational activities.
* Foster positive relationships with clients by delivering exceptional customer service and addressing their needs promptly.
Skills
* Chinese speaking - proficient at least
* Strong communication skills with the ability to engage effectively with diverse audiences.
* In-depth knowledge of the local area, including culture, and attractions.
* Excellent organisational skills to manage multiple tasks efficiently.
* Problem-solving abilities to assist clients in overcoming challenges during their visits.
* A friendly and approachable demeanour that encourages interaction and builds rapport.
* Previous experience in customer service or hospitality is advantageous but not essential.
If you are enthusiastic about sharing your local knowledge and providing exceptional support to others, we encourage you to apply for this rewarding position as a Local Guide and Support.
Pay: £15.00 per hour
Benefits:
* Flexitime
Language:
* Chinese (required)
Licence/Certification:
* Driving Licence (required)
Location:
* Stockton-On-Tees TS19 8PE (required)
Work Location: Hybrid remote in Stockton-On-Tees TS19 8PE