This hugely successful national company is looking for a Facilities Helpdesk Co-ordinator to join their expanding team.
This position requires, must have experience of Facilities, Reactive Maintenance in the property repair sector.
About the role:
Working as part of a team you will be supporting a variety of clients company sites around the UK requiring assistance for maintenance.
Duties will include:
Supporting company sites with reactive & planned maintenance and the installation of new equipment.
Answering incoming calls from clients & sites and taking details of work required to be completed
Building relationships with clients, site staff, engineers & Sub-contractors
Liaising with appointed engineers & Sub- contractors and sites
Ensuring repairs are undertaken to clients' requirements, updating clients bespoke systems understanding site histories to identify recurring issues to reduce future expenditure
Ensuring paperwork, job sheets are processed within defined timelines
Skills and Experience required:
The ideal candidate will ideally have recent experience in a similar Property Maintenance Facilities Helpdesk or Customer Service role. You will be able to work in a fast paced and dynamic environment and have the ability to work to tight deadlines.
You will be IT literate and be comfortable using email and inhouse systems.
The benefits:
28 days holiday inclusive of bank holidays, increasing by an additional 1 day per year after 2nd year, until reached a max of 31 Days
Free parking
Pension scheme
Job Type: Full-time
* Company pension
* Free parking
* On-site parking
Job Type: Full-time
Pay: From £13.45 per hour
Benefits:
* Company pension
* Free parking
* On-site parking
Ability to commute/relocate:
* Hamilton ML3 8LN: reliably commute or plan to relocate before starting work (required)
Experience:
* Administrative: 3 years (required)
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person