Location
Sheffield
Contract Type
Permanent
Working Hours
42.5 hours, working 5 days out of 7 from Monday to Sunday between the hours of 10pm and 7am.
Salary
£33,458 + bonus + benefits
Overview
As a Student Safety Team Leader, you’ll play a key part in keeping our students and buildings safe, comfortable, and welcoming throughout the night. You’ll oversee the night operations across multiple properties, support your team to deliver brilliant service, and step up to manage incidents calmly and effectively. You’ll work closely with the Student Safety Manager and peers across the cluster, making a real impact every day.
Responsibilities
* Lead and support the Student Safety Team to deliver a safe, consistent, and caring environment.
* Provide line management and leadership to your team – conducting performance reviews, managing attendance, conduct and performance, and supporting growth and development.
* Set objectives, create rosters, and manage holidays to ensure effective cover and operational excellence.
* Contribute to cluster performance by delivering key business KPIs.
* Act as the point of escalation for incidents and ensure every situation is managed calmly, professionally, and with care.
* Conduct safety patrols, respond to emergencies, and ensure buildings are secure and compliant.
* Maintain accurate Excel handovers, respond to overnight emails, and ensure smooth communication between teams.
* Keep spaces clean, tidy, and well‑maintained.
* Collaborate with day and night teams to ensure a seamless student experience across shifts.
Qualifications & Experience
* Bring a people‑focused, supportive approach to leadership.
* Guide and motivate others, even in challenging moments.
* Remain composed and solutions‑focused in fast‑moving or high‑pressure situations.
* Have previous experience managing a team, including supporting performance, wellbeing, and development.
* Preferably, have previous experience in customer service, residential, safety, or security roles.
* Hold a valid UK/EU driving licence.
Benefits
* Performance‑related bonus paid twice a year.
* 25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent).
* Generous pension scheme – contributions between 4% and 11% depending on savings.
* Life assurance worth 4 times salary.
* Share save scheme giving access to purchase Unite Students shares at a discounted rate.
* Enhanced family leave – including 18 weeks full pay for birthing parents and 4 weeks for non‑birthing parents.
* Medicash (Health Cash Plan) – claim back routine medical care costs such as dental, optical, physio, etc.
* Employee Assistance Programme (EAP) for support when needed.
* Free volunteering day per year.
* Access to an online platform with discounted retail and hospitality services.
* 20% student rent at any direct‑let Unite Students property for your children, siblings, their children, or any qualifying student dependent on you.
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