Job DescriptionJob Description
Overview
The program manager is responsible for the clinical and administrative oversight of the foster care program. The Program Manager supervises a team of case managers and licensing specialists providing foster care services throughout the region to ensure the safety, well-being and treatment needs of youth are met.
Responsibilities
* Direct, manage and administer the coordination and service delivery components of programs that service individuals/consumers in a group home setting
* Supervise the delivery of service and ensure individuals and consumers are receiving the highest quality care.
* Routinely observe service delivery on-site and monitor for demonstration of knowledge of individual/consumer health needs, behavior management techniques, and emergency procedures
* Serve as a liaison between the community and agencies in the service delivery system, family/guardians and the agency
* Ensure all homes under supervision are environmentally maintained, in strict compliance with all state/federal guidelines and licensure requirements and company policy at all times
* Coordinate investigations of serious incidents and alleged abuse allegations, including appropriate reports to required agencies
* Serve as on-call support for group homes
* Ensure payroll and billing is completed accurately and timely
* Oversee the Accounts Payable for group homes
* Monitor and assure compliance with monthly, quarterly, and yearly financial goals to ensure services are provided as indicated in each person’s Individual Program Plan
* Coordinate Incident/Accident Review process, monitor for patterns, and provide feedback for action necessary to prevent incidents in future
* Serve as member of agency management team
* Hire, train, evaluate, and monitorany other assigned personnel complete timely Performance Reviews to ensure employees are productive, accountable, and successful in their positions
* Conduct and/or monitor training for all staff in least restrictive techniques, behavior management, active treatment, client rights, prevention of abuse/neglect, documentation/data collection, emergency procedures, and other areas as needed
* Other duties as assigned
Qualifications
* Degree in Human Services field or related field and minimum of two years working directly with Elderly and Developmentally Disabled required, or equivalent combination of education and experience
* Two years supervisory experience
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