Taylor Shaw - Great Food, Bright Futures
At Range High within Taylor Shaw, we believe healthy food fuels young minds, and we're passionate about serving delicious, nutritious meals in schools and colleges across the UK. Every meal is fresh, sustainable, and packed with goodness - because we know young people deserve the best.
Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children's Barred List, and two suitable references.
What you'll be doing...
As a Duty Manager, you'll be responsible for overseeing daily operations, ensuring excellent customer service, and supporting staff throughout your shift. You'll act as the first point of contact for both customers and employees, maintaining a safe, efficient, and positive environment.
Oversee and manage day-to-day operations during your shift
Support, motivate, and supervise team members to ensure high service standards
Handle customer queries, feedback, and complaints professionally and promptly
Ensure health & safety, cleanliness, and compliance standards are consistently met
Coordinate staff breaks and shift changes, ensuring adequate coverage at all times
Monitor stock levels and assist with inventory management as needed
Complete daily reports, logs, and handovers to senior management
Respond to emergencies or incidents and escalate when necessary
Working pattern: Monday-Friday / 40 hours per week / term time only
What can you bring? Previous experience in a supervisory or management role, ideally in a customer-facing environment
Strong leadership and people management skills
Excellent communication and problem-solving abilities
Ability to remain calm under pressure and handle challenging situations
Solid understanding of health & safety and compliance procedures
Highly organised with good attention to detail
Flexible, approachable, and committed to delivering outstanding service
??Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you:
?? Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
? Flexible working - including part time roles and phased retirement, because life doesn't run on a 9-5 schedule.
?? Plenty of Time to Unwind - Flexibility around family life with holidays that match the school calendar.
??????????? Leave for life's important moments - whether family, personal or unexpected.
?? Give back time - paid volunteering days for the causes you care about.
?? Room to grow - career development and learning opportunities for all stages of your career.
?? Wellbeing first - mental health support and wellbeing perks.
?? Financial security - pension schemes and life assurance.
?? Exclusive discounts - save on entertainment, leisure, and even travel!
?? One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
??Why You'll Love Working Here
We're a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.
And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued.
?? Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you!
??We Celebrate You!
At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we're happy to help!
??Ready to join us? Hit 'Apply Now' and let's chat!
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