Oak View Group Part of Oak View Group (OVG), Bovingdons are a renowned name in the hospitality industrywith great expertise operating within historic buildings.
As one of the top hospitality companies in London, we are committed to delivering exceptional experiences to our valued clients. With great produce, stunning venues, and a dedicated team, we deliver unforgettable experiences - from innovative menus to exceptional service, we go above and beyond to exceed expectations.
Role Purpose Café Manager - Nonsuch Café
Location: Nonsuch Park Ewell Rd, Sutton SM3 8AL
Salary: £33,600 per annum
Contract: Full-time
About the Role
The café manager is crucial to the success of the venue, overseeing all aspects of the business, from managing staff to ensuring customers feel satisfied with their experience.
We are looking for a proven leader with management experience in the hospitality industry who is not only passionate about quality and customer experience but also excels in team development. You should resonate with our values around diversity and inclusion and supporting the local community, while recognising the critical importance of efficient processes and strategic planning.
Key Responsibilities
Oversee daily café operations, ensuring exceptional customer service and food quality standards
Manage inventory, procurement, and supplier relationships to maintain cost-effective operations
Develop and implement efficient service and look after our amazing team
Ensure compliance with health and safety regulations, food hygiene standards
Maintain high standards of customer service
Handle customer feedback and complaints professionally and effectively
Experience in a similar role is essential, as are excellent communication skills, ability to lead and manage a team and a passion and love of food and customer service.
If that sounds like you, then we would love to hear from you.
What's in it for you?
50% discount in our cafés Employee Assistance Programme Free lunch on shift An engaging & supportive work environment Ongoing training programme and development opportunities
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