Professional Services Consultancy Manager
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At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive.
By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time.
With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication – all of which we pass on to our customers.
MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allows you to focus on what’s most important to you – work that matters.
With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact.
Key Responsibilities
* Oversee the business operations of the function, ensuring it runs efficiently, effectively, and in line with agreed targets and quality standards.
* Own the annual business planning process, driving year‑on‑year efficiency improvements, revenue growth, and the development of new skills and services.
* Drive capacity planning, financial oversight, cost control, risk mitigation, and utilisation to enhance revenue, protect profitability, and identify growth opportunities.
* Lead and develop a high‑performing consultancy team, ensuring effective deployment, utilisation, and ongoing skills development.
* Manage recruitment pipelines to keep the practice well‑resourced and responsive to market demands.
* Foster a culture of continuous improvement, compliance, and operational excellence.
* Support the development and operationalisation of new services, champion internal change initiatives, and align the team with customer outcome goals.
Your Team & Impact
As a leader within MHR’s consulting practice, you will directly influence the efficiency, commercial performance, and strategic direction of the consulting practice. By driving accurate forecasting, cost control, risk mitigation, and utilisation, you will enhance revenue, protect profitability, and identify ongoing opportunities for growth. Through strong business acumen, stakeholder management, and a focus on customer experience, you will strengthen the delivery of MHR’s Professional Services strategy while promoting a positive image of MHR at every interaction. Your work will ensure the practice remains competitive, scalable, and ready to meet evolving customer and market needs.
Benefits to Support You Personally and Professionally
* Access to over 60 internal training courses, professional qualifications, and cross‑departmental mentoring and coaching programs
* 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave
* Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
* Enhanced Family leave
* My MHRewards offering discounts at over 900 retailers
* Monthly employee recognition programme and departmental awards
* Referral bonus scheme of up to £2,000
* Employee‑led social events such as running clubs, football teams, book clubs, and bake‑offs
* On‑site subsidised restaurants offering a variety of fresh meals daily
* Opt‑in benefits schemes such as private medical insurance and dental coverage
We value the well‑being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.
At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported.
Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.
Seniority Level
* Mid‑Senior level
Employment Type
* Full‑time
Job Function
* Consulting
Industries
* Software Development
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