The role will be expected to lead on customer connection discussions on and off site with major UK developers, consultants, and customers etc
For this role we are looking for an enthusiastic and ambitious person, with the ability to show a willingness to take ownership of issues and seek resolutions. The successful candidate will be able to demonstrate strong managerial skills, a customer focused approach, an ability to drive performance across a team and deliver key strategic priorities as a member of the senior leadership team.
Key Accountabilities
1. The Head of Network Design is primarily responsible for ensuring that customer designs (UIP, ICP, SLP or outsourced) are compliant to ESP design standards, network analysis and capacity requests and for collaborating with our customers and developers to ensure that ESP adopt safe, reliable, and efficient networks.
2. The role will be responsible for leading a focused and efficient team, committed to ensuring design and network planning activities are completed to the highest possible standard, in line with ESPUG’s Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
3. The Head of Design will be responsible for ensuring that load and generation connection application requests are managed to required SLAs. This includes operating the network models to process large connection requests to HV and EHV networks and liaison with upstream DNOs, Gas POC/...