Key Responsibilities
Manage purchase and sales orders with a high level of accuracy and attention to detail
Coordinate deliveries and stock movements, liaising with Transport teams and Cold stores
Raise invoices promptly and complete month-end processing to strict deadlines
Process credit notes accurately and efficiently
Credit Control, including sending statements and chasing overdue invoices.
Communicate proactively via phone and email to resolve queries and prevent delays
Provide organised operational and administrative support to the Managing Director
Identify opportunities to improve operational and administrative processes
Manage shared mailboxes and ensure timely, professional responses
Provide general business, sales, and operational support as required
Skills & Attributes
Highly organised with exceptional attention to detail
Strong problem-solving skills and the ability to work calmly under pressure
Confident and professional communicator, particularly on the phone
Strong written communication and attention to detail.
Able to manage multiple priorities in a fast-paced environment
Proficient in Microsoft Office (Excel, Word, Teams, Outlook) with good numerical skills.
Minimum of 12 month's experience in an administrative, operations, or support role
Tenacious and resilient individual and team player who is capable of building strong relationships with customers and suppliers.
Reliable team player with a proactive, positive, and "can-do" attitude
Full UK Driving Licence