Job summary
We are looking for Senior Administrator within the Clinical Administration team in HUB 5 at HRI, this is an exciting opportunity for the right person working within the Department of Medical Elderly.
The Senior Administrator will be part of an administration team that manages the end to end clinical administrative processes associated to the patient pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high quality administration service, for our patients and customers.
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.
Main duties of the job
Our Senior Administrators play a vital role in the delivery of patient care via the management of the patients end-to-end pathway. Our roles are varied and challenging and some of your day to day duties may include;
* Supervising, coaching and developing our Administrators
* Tracking patients through their journey to ensure a great patient experience
* Management of our clinicians diaries and typing of clinical correspondence
* Clinical letter transcription
With a starting salary of £24,071 per annum pro rata with increments throughout your service, a generous NHS pension scheme and a fantastic annual leave package (27 days annual leave plus bank holidays pro rata) and offer excellent opportunities to progress within clinical administration.
Although previous administration experience would be helpful, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude. Candidates should possess the following skills;
* Communication to support our patients
* Patient focused attitude
* Empathy
* Friendly & Welcoming
The successful candidates will join a friendly and supportive team that values the contribution of all staff.
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Details Date posted
01 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year Pro rata Per annum
Contract
Permanent
Working pattern
Full-time
Reference number
356-25-7248770
Job locations
Hull University Teaching Hospital
Anlaby Road
Hull
HU3 2JZ
Job description Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Job description Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Person Specification Qualifications Essential
* Good standard of general education to GCSE level or equivalent, including Maths and English Language
* NVQ Level 3 in administration or equivalent
Experience Essential
* Experience of providing a service to patients or customers
* Experience of using electronic systems
* Team Working
* Experience of Microsoft Office products
Desirable
* Experience of supervising a team
* Understanding of the Clinical administration pathway
* Knowledge of working within the general protection regulation 2018
Skills, Knowledge and Ability Essential
* Good Organisational skills
* Ability to prioritise own workload
* Excellent keyboard skills
* Proven experience of working to deadlines
* Team working
Desirable
* Knowledge of Lorenzo
* Knowledge of Referral to Treatment rules and guidelines
* Knowledge of trust access policy
Person Specification Qualifications Essential
* Good standard of general education to GCSE level or equivalent, including Maths and English Language
* NVQ Level 3 in administration or equivalent
Experience Essential
* Experience of providing a service to patients or customers
* Experience of using electronic systems
* Team Working
* Experience of Microsoft Office products
Desirable
* Experience of supervising a team
* Understanding of the Clinical administration pathway
* Knowledge of working within the general protection regulation 2018
Skills, Knowledge and Ability Essential
* Good Organisational skills
* Ability to prioritise own workload
* Excellent keyboard skills
* Proven experience of working to deadlines
* Team working
Desirable
* Knowledge of Lorenzo
* Knowledge of Referral to Treatment rules and guidelines
* Knowledge of trust access policy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name
Hull University Teaching Hospitals NHS Trust
Address
Hull University Teaching Hospital
Anlaby Road
Hull
HU3 2JZ
Employer's website
https://www.hey.nhs.uk/ (Opens in a new tab)
Employer details Employer name
Hull University Teaching Hospitals NHS Trust
Address
Hull University Teaching Hospital
Anlaby Road
Hull
HU3 2JZ
Employer's website
https://www.hey.nhs.uk/ (Opens in a new tab)
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