Responsibilities
* Provide advanced (Level 2/3) technical support for two technology hubs and their associated markets
* Take ownership of complex technical issues not resolved by Level 1 support
* Implement effective workarounds to ensure service continuity during incidents
* Own incidents end-to-end once resolved, including:
o Root cause analysis and permanent solution design
o Pre‑production testing
o Solution implementation
o Technical documentation
* Conduct regular ticket reviews with suppliers
* Participate in regular meetings with local markets to review ongoing technical issues
* Create, verify, and maintain maintenance procedures in collaboration with Level 1 support and engineering teams
* Contribute to broadcast engineering tasks and technical projects
* Support the implementation of new equipment and workflows in collaboration with Lead Engineers
* Modify system configurations for special events and operational requirements
* Validate and align user workflows with technical configurations
* Create, update, and maintain technical documentation
Qualifications & Skills
* Significant experience in broadcast support, ideally within live sports or complex broadcast environments
* Strong ability to listen to users and provide clear, structured technical responses
* Highly responsive with a service‑oriented mindset
* Detail‑oriented and thorough in problem analysis
* Proactive and solution‑focused approachTechnical knowledge: hands‑on experience with some or all of the following technologies is required:
o Vizrt solutions (VR & AR, Graphics Hub, Viz Engine, Viz One)
o Mo‑Sys tracking systems
o Video mixers: Grass Valley Kahuna, Vizrt Vectar
o Replay systems: EVS and Grass Valley LiveTouch
o Cloud‑based production solutions
o PTP synchronisation
o SMPTE ST 2110 environments
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. About Warner Bros. Discovery Sports Warner Bros. Discovery Sports represents WBD's global portfolio of leading sports brands, channels, and platforms. Reaching more than 130 million people every month, we engage fans and broad audiences across 200+ markets and 20+ languages, wherever consumers choose to watch - free‑to‑air TV, pay TV, streaming, digital, and social platforms. Our portfolio includes much‑loved consumer brands such as Eurosport, TNT Sports, Global Cycling Network (GCN), Global Mountain Bike Network (GMBN), and Golf Digest, as well as premium sports programming and content on discovery+ and Warner Bros. Discovery's free‑to‑air TV networks. WBD Sports also delivers a full 360° sports offering through its events management and promotion division, overseeing 55 events annually across five continents.
Your New Role… As part of the Core Technology team, you will play a key role in the support, maintenance, and evolution of broadcast infrastructure used by TNT Sports and Eurosport across multiple European markets. This is a hands‑on technical role combining advanced broadcast support with engineering activities in a live production environment.
Labour Conditions
* Shift work from Monday to Sunday on extended hours. 40 hours / week
* Flexible schedule according to events
* Possible occasional works in Europe countries
* #tech Onsite Working – This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.
#J-18808-Ljbffr