The Role
You will join the team full-time to support a high-profile Formula 1 driver's fashion label, blending merchandise with contemporary streetwear. As the Events Retail Operations Manager, you will be delivering retail pop-ups at Formula 1 races and other motorsport events around the world. As operational lead, you will oversee all aspects on site, ensuring every detail is executed to the highest standard.
We're looking for a highly organised and proactive
Event Retail Operations Manager
to deliver unforgettable retail experiences for a high-profile Formula 1 driver's fashion label. This role sits at the intersection of operations, retail, and events, ensuring every pop-up and on-site experience is executed to the highest standard. You will cover everything from planning to logistics to on site delivery at Formula 1 races and motorsport events around the world.
About Us
We are wearegrip, a London based creative studio who work with some of the most exciting drivers in F1. Our goal is to build the most distinctive personal brands in sport that capture the attention of fans, teams and brands around the world.
Working hand-in-hand with each driver we create and manage their personal brand across social media, branding, marketing, merchandise, content creation, digital and more.
When you join wearegrip, you'll be working at the heart of our multi-skilled fast paced start-up and immediately have the opportunity to begin shaping your future within our highly motivated and passionate team.
Your responsibilities (but not limited to)
Event Planning Responsibilities:
* Take ownership of all elements of retail event planning, including but not limited to location sourcing, site visits, operational planning, scheduling, staffing, and all other infrastructure.
* Serve as the primary point of contact for planning and executing each pop-up.
* Connect all relevant internal teams, such as marketing, design, social and merchandising, to execute each event.
* Source local suppliers or partners for each retail space around the world.
* Develop store layouts tailored to each space and for each location's needs and identify fixture & design requirements.
* Coordinate directly with the Supply Chain Manager to guarantee accurate and timely distribution of stock and equipment to event sites.
* Oversee permits, structural documentation and health & safety compliance.
* Work within strict deadlines and cost parameters, achieving or exceeding event sales and profit targets.
Event Delivery Responsibilities:
* Supervise all on-site activity, from build and installation (including fixtures and POS) to breakdown, ensuring seamless service throughout.
* Oversee the event team, ensuring responsibilities are carried out promptly and that customer service standards are consistently met.
* Be the primary problem solver and resolve operational challenges swiftly during every event.
* Build strong relationships with suppliers, venues and wider industry partners.
* Work with finance to review profit and loss reports and compile post-event analysis to identify both successes and opportunities for future improvement.
About you
* You have a minimum of 5 years of experience in Retail Operations — A bonus if this is within motorsport with experience internationally.
* Based in the UK and can visit London numerous times a month — It's a bonus if you live in London or the surrounding area.
* Comfortable spending 15 weeks and weekends on location globally.
* A natural leader with the ability to network and build purposeful working relationships.
* Highly organised, proactive and experienced with streamlining processes and improving ways of working.
* Calm under pressure, able to make effective decisions in fast-paced environments.
* Strong negotiation skills, confident in reviewing and challenging suppliers.
* Not essential but it's always a bonus if you're a Formula 1 fan.
Your Benefits
* Competitive salary based on experience.
* 20 days of annual leave plus a minimum of 5 days leave over Christmas and New Year.
* 1 extra fully paid day off for your birthday.
* "Work from Anywhere" Wednesdays, mandatory working out of office day every week.
* Days in lieu when required to work weekends
* Additional work from home days available on request.
* Apple Macbook plus any relevant software and equipment.
* Budget for personal skills training and development.