IT Support Engineer Waltham Abbey | Full-Time | Office-Based A fast‑growing, award‑winning tech-led organisation is looking for a IT Support Engineer to join its on‑site IT team. This role sits within a supportive, multicultural environment that values innovation, sustainability, and teamwork. The Opportunity You'll join a hands‑on tech department that supports internal users and contributes to the wider operational workflow. The business focuses heavily on sustainability, reconditioning and refurbishing devices, and has won multiple awards for its eco‑driven approach. What You'll Do Provide first‑line technical support across the office Troubleshoot hardware and software issues Support device setups, repairs, and refurb processes Assist with user accounts, access, and security procedures Maintain documentation and contribute to process improvements Who You Are Good foundational IT knowledge (Windows, troubleshooting, devices) Strong communicator with good organisational skills Practical, proactive, and great with people Comfortable working on‑site full time (Mon-Fri) Keen to grow within a fast-moving tech environment Culture fit matters, the team is friendly, diverse, and community‑driven, and they value people who appreciate collaboration and respect. Team & Environment Join a growing tech function (IT Cyber Security) Modern open‑plan workspace with great atmosphere Perks include breakfast/lunch and regular team outings Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.