Business Analyst
Plymouth, Devon
Permanent Contract
gap personnel are delighted to be recruiting for a Business Analyst on behalf of a rapidly growing, market-leading UK retailer. This is an exciting opportunity to join a dynamic and forward-thinking business at their Head Office in Plymouth.
With continued expansion and a strong focus on innovation, our client is looking for a driven and analytical individual to support data-led decision making and enhance operational performance across the business.
About the Role
As a Business Analyst, you will play a key role in delivering insightful analysis and actionable recommendations. You’ll ensure data integrity, investigate forecasting and ordering performance, and identify opportunities to improve processes and efficiency.
Key Responsibilities
* Design and build dashboards within RELEX to deliver clear, actionable insights
* Conduct deep-dive analysis to identify trends, issues, and opportunities
* Document business processes and understand data flow across systems
* Analyse sales, stock, and trend data using AI-driven queries to identify root causes
* Act as the go-to expert for forecasting and replenishment system queries
* Become a super user of the AI Forecasting & Replenishment system, managing updates and improvements
* Train and support end users on system functionality
* Create and maintain standardised views for team consistency
* Monitor performance against KPIs and flag any concerns
* Manage user permissions within RELEX
* Implement high-level system changes affecting forecasting and replenishment outputs
* Test and validate system updates prior to go‑live
About You
* Naturally curious with a strong analytical mindset
* Enthusiastic about learning and developing new skills
* Adaptable and collaborative, with the ability to thrive in a fast‑paced environment
* Strong understanding of business processes, with the ability to identify gaps and improvements
Knowledge & Skills
* Proven experience in demand planning or a similar analytical role
* Strong analytical skills with the ability to identify patterns and trends
* High attention to detail with a commitment to data accuracy and quality
* Ability to interpret data and translate insights into meaningful actions
What’s on Offer
* Competitive salary
* Pension scheme
* Long service awards
* Employee discount
* Cycle to work scheme
Additional Information
* Position: Permanent, Full‑time
* Hours: Monday to Friday, 08:45am – 17:30pm
* Location: Plymouth, Devon
If you’re a data‑driven professional looking to take the next step in your career, apply today with gap personnel.
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