Job Posted: 8 September 2025
Contract Term: Permanent
Location: Cowes, Isle of Wight
Contract Type: Full time
Salary: £27,0000
Industries: Domestic ServicesHealth & Social Care
Closing Date: 29/09/2025
Job Start Date: 06/10/2025
Job description:
As a Care Coordinator / Scheduler, you will play a crucial role in managing and coordinating the delivery of high-quality care services to our clients. You will work closely with care staff, clients, and their families to ensure that services are delivered efficiently and effectively.
Key Responsibilities:
* Scheduling and coordinating care visits for clients, ensuring staff are allocated effectively and efficiently.
* Liaising with clients, families, and care staff to confirm appointment details and resolve any issues or changes.
* Monitoring and maintaining accurate records of care visits, client preferences, and staffing schedules.
* Managing the availability of staff and resolving any staffing conflicts or gaps.
* Ensuring that all services are delivered in accordance with care plans and relevant guidelines.
* Providing support and guidance to care staff, offering assistance as needed.
* Adhering to all policies and procedures to ensure compliance with health and safety and safeguarding standards.
* Providing care in the community when required (This may be outside of office hours)
* Be part of the on call rota
Essential Criteria:
* Must have previous experience in a Care Coordinator or Scheduling role within the health and social care sector.
* NVQ Level 3 in Health and Social Care (or equivalent qualification).
* Strong organizational and time-management skills.
* Excellent communication skills, with the ability to liaise effectively with clients, families, and colleagues.
* Ability to manage a busy workload and adapt to changing priorities.
* A passion for delivering high-quality care and support to those in need.
Desirable Criteria:
* Experience using scheduling and care management software.
* Knowledge of local community services and support systems.
* Qualifications
* NVQ Level 3 Health and social care (Or NVQ level 2 Health and Social care and willing to work towards NVQ level 3)
* Experience in co-ordinating and scheduling within care environment
* Being a driver and access to a reliable vehicle is essential for this role
What we provide:
A friendly and relaxed company with an incredibly supportive office and monthly team activities, including 'Lunch on us' Fridays.
Competitive salary of £27,000 with additional pay when 'On call'
Wellness program with access to healthcare and counselling, plus blue light card discount.
Exclusive discounts at high street stores, supermarkets, utility providers and much more.
Contact us today:
Enjoy all of this as part of your new rewarding career with the Home Instead Isle of Wight family.
The Home Instead family:
Interested in learning more about what Home Instead has to offer? Search for Home Instead iow on Facebook to see the latest news and reviews at our office
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you. Please click on 'I'm Interested' or alternatively, contact us on or email