Location: Coventry Work Pattern: Hybrid Hays are working in partnership with a local council to recruit a Senior Insurance Officer. About the Role As the Senior Insurance Officer, you will play a key role in managing the council's insurance claims and ensuring compliance with agreed targets. You will oversee the claims handling function, manage the external claims handling agent, and ensure that all claims are processed accurately and promptly. Your responsibilities will include: Leading the response to all insurance claims in a timely and accurate manner. Overseeing the claims handling function and managing the claim's handler. Monitoring and reporting on claims statistics across the council. Ensuring the claims management system is fit for purpose and accurately records data. Supporting the annual insurance renewals process. Managing the contract with the external claims handling agent to ensure performance meets agreed standards. Providing regular management information reports to service areas to support service improvement. Key Requirements Proven insurance experience within the public sector. Strong knowledge of insurance and risk management issues facing local government. Experience arranging insurance programmes for large organisations, including balancing internal funds and external insurance. Familiarity with a wide range of insurance policies (e.g., motor, public liability, property). Working knowledge of health and safety issues and processes. Ideal Candidate You will have experience in an environment that involves multiple policy types and demonstrate excellent organisational and communication skills.If you would like to apply for this role, please send you updated CV! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)