Overview
We have an exciting opportunity for an experienced Front of House Wedding Manager at Dorfold with a proposed start date of December 2025.
The purpose of this job is to assist the Operations Team with the day to day running of the venue and to share responsibility for the ongoing success of the weddings on a daily basis.
Responsibilities
* Assist the team in the venue operations, ensuring all front of house and back of house activities are delivered to the required standard
* Ensure on-going success as a venue of choice
* Demonstrate excellent levels of customer service at every stage of the process from start to finish to deliver an exceptional experience
* Monitor viewings, sales and performance of the venue against targets set and drive conversion rates
* Manage and motivate the casual operation teams, ensuring effective teamwork and communication
* Be responsible for casual staff rostering
* Assist in front of house training to deliver exceptional standards
* Play an active part in the delivery of weddings and events, demonstrating hands-on operational experience and be able to trouble-shoot when required
* Help customers plan and specify choices over their wedding and event
* Be responsible for the environment and facilities ensuring they are in line with customer expectation and are in excellent working order
* Promote and drive brand awareness, reputation and commercial viability
* Foster a positive working environment that encourages team collaboration and development.
Requirements
* Proven experience in a managerial role within the hospitality sector, especially weddings, is essential.
* Strong knowledge of food and beverage practices.
* Excellent team management skills with the ability to motivate and inspire staff.
* Exceptional organisational skills with attention to detail in all aspects of operations.
* Strong interpersonal skills to effectively communicate with employees and customers alike.
* Ability to work flexible hours, including regular evening and weekend working.
Job Types: Full-time, Permanent
Pay: £34,000.00-£36,000.00 per year
Benefits:
* Casual dress
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
Experience:
* Event Management: 1 year (preferred)
Work Location: In person