Overview
Bank Dementia Enhanced Healthcare Support Worker
Hampshire Hospitals NHS Foundation Trust aims to ensure that all wards and departments are always adequately staffed by providing a pool of experienced and passionate Bank Healthcare Support Workers to support our provision of optimal care, specifically for our Dementia Patients. We are seeking highly motivated and enthusiastic individuals to work Bank shifts alongside the Admiral Nurse led Dementia Team within Hampshire Hospitals NHS Foundation Trust. After a qualifying period, our Bank Dementia Team offers extremely flexible working hours to accommodate a balanced home/work schedule, with a range of earlies, lates, twilights, nights and school hours, 7 days a week.
Joining our Bank as a Healthcare Support Worker could be your main source of income, or an additional role. We can offer the opportunity to broaden career horizons and work with a committed team. In return, we offer competitive pay rates and the eligibility of many benefits as our permanent staff members, including: free paid mandatory training/Trust Induction, choice of monthly or weekly pay, unsocial hours enhancements (where applicable), and the ability to join our NHS Pension Scheme.
Details: Date posted 24 September 2025. Band 3. Salary £12.75 per hour. Contract: Bank. Working pattern: Full-time, Part-time. Location: Winchester, SO22 5DG.
Note: Our Trust uses electronic rostering, which allows shifts to be viewed and booked online via PC, smartphone or tablet from home.
Please note that we do not offer Sponsorship for this role and kindly do not re-apply if you have applied within the last 3 months.
Responsibilities
* Demonstrate previous experience of Dementia Care within a care setting (minimum 12 months).
* Provide physical and emotional support to patients living with Dementia and support their family and carers.
* Deliver person-centred care and maintain effective communication in complex, sensitive, and potentially stressful situations.
* Work flexibly and collaboratively as part of a Dementia Team led by the Admiral Nurse.
* Assist in achieving optimal care and ensure patient safety and dignity on ward areas.
Qualifications and Experience
Essential
* Literacy level 1 or equivalent (GSCE D-G, 3-6) and Numeracy level 1 or equivalent (GCSE D-G, 3-6).
* ESOL Level 1 or equivalent (if English not first language).
* Previous experience in a Health/Health and Social Care role.
* Able to demonstrate current knowledge and identify own learning needs.
* Good written and verbal communication in English; ability to work without direct supervision and within a team.
* Effective patient/client care skills and commitment to trust values.
Desirable
* IT literacy; Literacy level 2 and Numeracy level 2 (GSCE A-C, 9-7) or equivalent.
* ESOL level 2 or above in Health or Health and Social Care or working towards an award.
* Previous NHS experience; understanding NHS/Social care systems.
Other information
* Ability to adjust to pressures of a changing environment; good interpersonal skills.
* Willingness to undertake further training; be patient, dependable and motivated.
* Ability to take instruction/direction; confidentiality and trustworthiness.
* Flexibility to be part of a team and to juggle priorities while remaining calm.
* Willingness to work flexible hours on occasion.
Disclosure and Barring Service checks apply. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and necessary disclosures will be sought. Sponsorship information as described above.
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