Tesco Shift Leader - Days - Rogerstone Newport Express
Join to apply for the Tesco Shift Leader - Days - Rogerstone Newport Express role at Tesco.
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
Being a Shift Leader at Tesco involves overseeing the store from the shop floor, helping customers, and ensuring store operations stay on track. You’ll face interesting challenges and strive to make things better for customers, colleagues and communities every day.
* Work in a fast-paced retail environment, with bags of variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping to ensure they leave with what they came for
* Look for ways to improve service, including coaching colleagues and giving feedback
* Guide and support colleagues in-store, ensuring a safe place to work and shop
* Understand store performance and assist managers in delivering actions to improve the running of the store
* Lead from the front and set a great example for your team
Please note that you need to be 18 or over to apply for this role.
Availability Window
Days and times shown below are an example of the required availability. Times indicate the sessions Tesco would like you to be available.
1. Mon 06:30:00 – 15:30:00
2. Tue 06:30:00 – 15:30:00
3. Fri 06:30:00 – 15:30:00
4. Sat 14:00:00 – 23:00:00
You will be responsible for
* Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
* Supporting colleagues, ensuring they deliver daily priorities and take regular breaks
* Opening and closing the store, and completing duty cover, ensuring decisions are right for safety
* Being the go-to person for colleagues in the absence of a manager for day-to-day queries
* Keeping the store clean, tidy, and well-presented
* Coordinating seasonal, community and charity events with managers
* Fostering a great team atmosphere that includes everyone
* Providing excellent customer service by listening to customers and putting them first
* Keeping the team informed on communications, changes, or updates
* Staying knowledgeable about store performance and seeking ways to improve operations
* Coordinating store improvements and removing obstacles to service
* Following health and safety routines and encouraging colleagues to do the same
* Recognising and celebrating colleagues providing great service
You will need
* To be a great role model, delivering thoughtful customer service that meets every customer’s needs
* To build strong relationships with colleagues to create an inclusive team
* To communicate clearly and keep the team well-informed
* To lead in the absence of the Store Manager
* To be flexible and make good decisions to meet customer and colleague needs
* To motivate the team to deliver beyond expectations
* To be curious and seek ideas to improve service for customers and communities
What’s in it for you?
* Variety of duties in a lively retail environment
* Development opportunities and training
* Inclusive environment where everyone is welcome
* Your voice matters; Tesco values ideas and opinions
* Wellbeing support and other benefits
* Discounts, pension and other benefits
About Us
Tesco’s vision is to become every customer's favourite way to shop. Our core purpose is “Serving our customers, communities and planet a little better every day.” We are committed to diversity, equity and inclusion and want everyone to feel represented and able to be themselves at work. We welcome flexible working discussions throughout the application process.
We are proud to be a Disability Confident Leader and to offer an accessible recruitment process. For information on accessibility support, please click here.
Please note: Tesco will recruit individuals who have passed the school leaver age. Some roles may require 18+ for working before 6:15 am or after 9:45 pm, or for specific areas such as warehouse, wines and spirits, or driving roles. On high volumes of applicants, roles may close earlier than advertised. We will offer feedback to those who attend interviews. For more information, visit www.tescoplc.com
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Retail
Referral notices: Referrals increase your chances of interviewing at Tesco. Get notified about new Shift Lead jobs in Rogerstone, Wales, United Kingdom.
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