Overview
To support the planning and handling of accounts. Manage & monitor the workload of the team, as well as help to develop their skill sets. To create the opportunity for strategy and specialists to contribute fully and is key to driving collaboration and building strong client relationships on a day-to-day basis.
Responsibilities
* Leads on smaller client accounts and runs client meetings smoothly
* Ensures that channel briefs are effective, oversees the delivery of ongoing media plans and works with specialist teams to optimise performance
* Reviews and adapts client plans using understanding of the clients' business to drive greater margin for DAN and value for the client through innovation and different and better ways of working
* Supports Associate Director to deliver solutions to client briefs that clients are going to see as innovative and creative
* Sets an example to team in keeping abreast of industry thinking and trends
* Effectively manages the workloads and quality standards of team members, using a coach approach to support their development and independence
* Allocates team resource to ensure delivery of data, information, and projects; ensures team members receive feedback, performance reviews, and career development plans in a timely and impactful manner
* Coordinates invoicing and payments process in line with contractual terms agreed; oversees processes to ensure smooth financial operations
* Identifies areas for income growth, improved profit margins & effectively manages invoices payable/debtors
Professional Skills
* Communications planning expertise
* Motivating and influencing others through empathy and by setting direction
* Analytical ability, and building compelling recommendations
Outputs
* Client business, channel, and account KPIs are met
* Client profitability can be managed based on good data management
* Clients recognise and trust in expertise, based on delivery and on well informed contribution in meetings
* The team is stable and productive, with good quality control
* Integrated communication plans are recognised to be good quality
* Account and financial administration is well managed
Role Capabilities
* Resilient - is able to debate alternatives and find the best way forwards
* Client Impact - being a lynchpin, sharing to align all activity behind client goals
* Commercially Curious - seeking win-win opportunities for client and DAN
* Accountable Leadership - having regular developmental conversations supported by process
* Resourceful - looking into the future and taking positive action
* Robust - doesn't leave delivery to chance, proactively manages all stakeholders
Key Experiences
* Leading a team to deliver against a multichannel media plan
* Implementing ways of working that drive quality and efficiency
* Working with the full range of DAN channels and capabilities
* Leading a client meeting and presenting results
Inclusion and Diversity
At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognise the importance of work‑life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.
This job description is a summary of the essential functions of the job, not an exhaustive or comprehensive list of all job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description. Other duties, as assigned by the supervisor, might be part of the job.
iProspect
iProspect is a global, award‑winning marketing agency that drives digital performance for many of the world's largest brands. A trusted partner with an in-depth understanding of consumer behaviour, iProspect reshapes brand strategies to meet the fast‑paced demands of the convergent world with a focus on exceeding the client's business objectives. iProspect delivers personal, adaptive and valuable digital experiences utilizing proprietary solutions including: paid and natural search, content generation, data & insights, social media, structured data and feeds, performance display, conversion optimisation and affiliates.
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