Beauty Department Supervisor - Fixed Term Contract
We are seeking an experienced Beauty Supervisor to lead our Beauty team at the Flagship store in Liverpool.
About Us
At Flannels, we are reimagining retail by pushing industry boundaries, diversifying our portfolio, and elevating our stores. We believe in taking risks to achieve greater rewards and are committed to innovation and excellence.
Job Description
The Opportunity
As a Beauty Supervisor, you will provide exceptional, personalized service to our customers, leveraging your product and brand knowledge to inspire and exceed expectations. You will support the development of our Beauty Supervisors and Ambassadors, ensuring brand standards and operational tasks are met. The role includes eligibility for commission, retail incentives, and discounts, with ongoing training and progression opportunities.
The Responsibilities
* Lead a large, multi-brand team to meet KPIs and sales targets
* Deliver a luxury customer experience demonstrating excellent product knowledge
* Drive individual and team sales objectives
* Develop and maintain product knowledge of beauty offerings
* Engage proactively with clients to foster loyalty
* Plan and execute in-store events with store and brand teams
* Maintain high visual standards in-store displays
* Support stock management and operational duties
* Coach and support Beauty Ambassadors
* Collaborate with store management and brand representatives
* Uphold company culture and values
Qualifications
The Person
* Experience leading large teams in a multi-brand environment
* Luxury beauty experience is essential
* Excellent communication and relationship-building skills
* Proven retail management background
* Interest in luxury fashion and beauty brands
* Passion for beauty and customer service; qualifications in makeup artistry are a plus but not required
* Ability to work flexible retail hours, including evenings and weekends
Additional Information
The Rewards
* Salary: £28,256 per annum
* Performance-based bonuses and incentives
* Employee discounts and recognition schemes
* Development courses and qualifications
* 28 days holiday
* Additional benefits including gym discounts and storewide discounts
Employment Details
* Level: Mid-Senior
* Type: Full-time
* Function: Management
* Industry: Retail
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