Job Description
Role: Operations Manager
Location: MK9
Hours: Full time 8:45am to 5:00pm
Salary: £30,000 to £35,000 Dependant on experience
An excellent opportunity has now arisen for an Operations Manager to join our client's successful team.
Who are we?
Our client is a serviced office provider looking to attract traditional, hybrid, and mobile workers through its flexible office space, coworking areas, and meeting room solutions. With a focus on high-quality service and adaptable work environments, they cater to a wide range of professionals and businesses.
Duties of an Operations Manager:
1. Support the General Manager with the day-to-day running of the business centre
2. Maintain strong customer relationships and deliver exceptional service
3. Manage customer enquiries, office contract negotiations, and viewings
4. Oversee the upkeep and safety of the centre, including facilities and premises
5. Handle financial tasks including invoicing, cost analysis, and supplier payments
6. Drive sales across office space, coworking, virtual offices, and meeting rooms
7. Prepare sales analysis and financial reports
8. Liaise with commercial agents and brokers
9. Line manage and support the Reception Team, providing cover when needed
10. Ensure Health & Safety and compliance standards are met
11. Contribute to the smooth running of the centre
What we would like from you:
* A confident communicator who can build rapport at all levels
* Experience in face-to-face customer service
* Highly organised with strong administrative and financial skills
* Comfortable managing facilities, suppliers, and contractors
* Sales-savvy – able to cross-sell and upsell effectively
* Proactive, flexible, and calm under pressure
* A positive team player who’s happy to roll up their sleeves when needed
If you are interested in this role, please apply below with your most recent CV. By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold your provided data.
Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
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