PaymentGenes are supporting a regulated fintech / payments organisation is looking for a hands‑on Risk Monitoring Manager to support day‑to‑day first‑line monitoring activities across merchant and transaction monitoring. Reporting to the Head of Risk Monitoring, the role focuses on identifying unusual or suspicious activity, managing monitoring alerts, analyzing fraud and dispute trends, and ensuring merchants operate within defined risk appetite. Working closely with Fraud, Compliance, Financial Crime, Product, Data, and Commercial teams, you will help maintain strong portfolio oversight through effective investigations, escalation management, reporting, and analyst support within a fast‑paced acquiring environment.
Key Skills
* Merchant and transaction monitoring
* Fraud, disputes, and chargeback trend analysis
* Alert investigation and case management
* Merchant risk assessment and behavioural analysis
Experience
* 4+ years in payments risk, merchant monitoring, fraud operations, or transaction monitoring within fintech, PSP, acquiring, or regulated financial services
* Strong understanding of merchant risk indicators, fraud patterns, and chargeback drivers
* Experience working with monitoring platforms, case management tools, and data reporting systems
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