We’re 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that’s the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! Are you an experienced Business Analyst looking to take your career to the next level? We’re on the hunt for experienced Business Analysts to join us in our new Value Stream Business Analyst roles where you’ll be responsible for leveraging analytical techniques to understand and translate value stream needs into clear, concise and testable requirements. Y ou’ll work closely with the Value Stream Product Owner in the generation and management of the backlog, facilitatin g communication and collaboration between stakeholders and engineers and will support change end-to-end, from definition and impact assessment through to execution, deliver y and business readiness. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Strong analytical and problem-solving skills Strong negotiation and influencing skills Strong workshop and meeting facilitation skills Strong anticipatory, statistical and information analysis skills Strong analytical and conceptual skills; ability to create original concepts and theories for a variety of initiatives Excellent communication and interpersonal skills Proven interpersonal skills and an ability to influence senior colleagues and peers What’s involved: You’ll support the Head of Value Stream in the creation and management of the Value Stream Roadmap You’ll collaborate with stakeholders and business consultants to understand their needs and translate them into clear, concise, and testable backlog items You’ll support the definition of change, including benefit analysis, impact assessment and risk analysis You’ll analyse business problems and opportunities, identifying areas for improvement and defining success measures You’ll map out and document business processes, identifying areas for improvement in process models You’ll facilitate communication and collaboration between stakeholders, product owners, and engineering teams You’ll participate in sprint planning, daily standups and all other ceremonies You’ll support the Value Stream Product Owner in the definition and management of the Product Roadmap You’ll support the Value Stream Product Owner in the refinement and prioritisation of the backlogs, breaking down work ready for iterative development and value delivery You'll support the Value Stream Product Owner in the maintenance of the backlogs, ensuring it reflects the evolving needs of the Value Stream You’ll create user stories and acceptance criteria You'll support engineers and test-engineers in user story understanding, supporting decomposition of user stories into tasks and their estimation and ensure solutions meet the business need You’ll use business analysis documentation techniques to support team understanding, including use cases, wireframes, flow documents etc You’ll instigate, prepare, facilitate and lead meetings, workshops and presentations for a wide range of audiences, demonstrating consistently high qualities of communication and strong powers of influence You’ll collaborate with Value Stream team members to ready work ahead of PI Planning events You’ll contribute to the setting of standards and processes for the Business Consultancy & Analysis Community of Practice and ensure these are adhered to and best practice is followed to support a fully agile change and development environment. You’ll identify and support the work to ensure the adoption and roll-out of change You’ll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You’ll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times, Experience & Knowledge Ability to quickly understand the objectives, structures, operations and policies of a business area Ability to quickly understand the capabilities and roadmap of a product group and how those capabilities are leveraged to deliver business value Experience of solution delivery using cloud components Demonstrated ability to engage both engineers and stakeholders to achieve target outcomes. Knowledge of business process management, workflow and integration methods and tools Demonstrable understanding of a range of Business Analysis and Change Management tools and techniques Proven experience of applying business analysis within an iterative and Agile change framework aligned to Value Streams within close engineering collaboration Experience in selecting and executing elicitation and documentation techniques such as Interviews, Exploratory Prototypes, Facilitated Workshops, Focus Groups, Observation, User Task Analysis, Wireframing, Documentation study and Surveys Experienced in facilitating change within a value stream setting, to include defining/re-engineering existing and new processes as well as the development of new services and products Experienced at building relationships with and managing internal and external stakeholders Ideally an insurance or financial Services background, although other backgrounds will be considered Knowledge of FCA requirements (including Consumer Duty) Significant experience in Business Analysis Skills Strong analytical and problem-solving skills Strong negotiation and influencing skills Strong workshop and meeting facilitation skills Strong anticipatory, statistical and information analysis skills Strong analytical and conceptual skills; ability to create original concepts and theories for a variety of initiatives Excellent communication and interpersonal skills Proven interpersonal skills and an ability to influence senior colleagues and peers Qualifications Business Analysis and/or Business Architecture certification/formal qualification is preferred Behaviours Understands, advocates and augments the business and technology strategies — and, more specifically, EA development and service delivery. Is prepared to “sell” the EA process (overall, not just for enterprise technology architecture), its outcome and ongoing results, and to lead the communication or marketing activities needed to ensure enterprise success and use. Commercially focussed and results driven Self-motivated and enthusiastic An organised and pro-active approach Ability to work on own initiative and as part of a team A flexible approach and positive attitude Emphasis on attention to detail and accuracy Takes initiative to make decisions Strives to drive business improvements to contribute to the success of the business So, if you’re up for the challenge and would like to join our vibrant and busy team, we want to hear from you today. What can we do for you? People first. Always. We’re passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that’s what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you’ll enjoy, take a look at all our perks in full here. Intrigued? Our Talent team can tell you everything you need to know about what we want and what we’re offering, so feel free to get in touch.