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Client services coordinator

Tunbridge Wells
Permanent
Client services coordinator
£25,500 - £28,000 a year
Posted: 12 May
Offer description

Based in Tunbridge Wells and reporting to the Client Services Manager, the Client Services Coordinator will provide general administration support to the Client Services Department. Duties: Provide general administration and support for the Client Services Department. Undertake the preparation and running of Planned Preventative Maintenance Contracts, remedial works and requests for callouts in an efficient manner. Operate and keep up to date all systems of filing and recording as required by company procedures and efficiently. Have clear and efficient communication skills, both written and spoken, with all levels of customer, supplier and work colleagues. Efficiently manage time to achieve maximum results and avoid delays. Understand and operate within the company authority structure, willingly receive fair and reasonable instructions. Make and keep commitments but do not undertake the unachievable, and where appropriate to properly delegate tasks. Manage telephone and email correspondence. Adhere to the requirements of the Company Handbook. Areas of Responsibility: Administrative & Coordination Planned Maintenance & Extra Works Health & Safety & Compliance Finance & Invoicing Skills & Requirements: Current / previous customer service experience within an office environment. Strong IT and admin skills with the ability to learn internal systems. Excellent communication and time management. Ability to follow instructions, meet deadlines independently or working collaboratively. Flexibility to adapt as the role evolves and undertake any ad/hoc duties as required. Hours of Work: Monday to Friday - 0830 to 1730. Free on-site parking Preference will be given to candidates living in the local area. Floss Agency is an employment specialist working on behalf of our client.

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